Receive help on your LG product
Receive help on your LG product
Check out the latest information related to this product.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
* SW information
1) Replace the SDP Certificate due to expiration
2. Applicable model list
3. Release History
1. There are some error such as infinite loading, lock-up when access to some web-site. These are caused by security fragility(POODLE attack) protection and are improved by Using TLS1.2 instead of SSLv3 in Web Browser and Gstreame
1. Replace the SDP Certificate due to expiration
Improve advertisement system
1. Smart Share PC SW Spec(DLNA)
[PC requirement for installing LG SmartShareTM]Spec
CPU Minimum spec : Intel Pentium4 2.0G uper / AMD Sempron 2000 uper
Recommended spec : Intel Pentium Dual Core uper / AMD Sempron 64x2 uper
RAM Minimum spec : 1GB uper
Recommended spec : 2GB uper
VGA Minimum spec : Memory 64MB, Resolution 1024*768 uper, Video card 16bit uper
Recommended spec : Memory 128MB, Resolution 1024*768 uper, Video card 16bit uper
HDD 200MB uper
OS Windows XP (Service pack 2 uper), Windows Vista, Windows 7, Windows 8
l Windows Media Player : 11.0.5721.5280 uper
Network 100MB Ethernet, Wireless Lan WLAN(IEEE 802.11g) uper
2. SmartShare PC SW(MediaLink)
To use MediaLink, the PC needs to have PLEX.
With Media Link, you can enjoy contents(Movies/Music) stored on PC on LG Smart TV with convenient UI.
[System requirements for installing PLEX]
- Minimum requirements
PC with at least 1.6 GHz Intel Core Duo Processor and Windows XP SP3, minimum 512 MB
- Recommendations for HD Content transcoding (720p and 1080p)
PC with at least 2.4 GHz Intel Core Duo Processor and Windows XP SP3, minimum 2 GB of
Supports Windows XP, Vista and Windows 7
- Network requirements
ADSL/Cable/Wi-Fi Internet connection for media metadata output and update
Wired network: Ethernet network with 100 Base-T or 1000 Base-T
Wireless network: Recommends uncongested 802.11n & supports media play on wireless
TV has no picture and no sound Symptom Not turning on No picture and no sound How to fix 1. Press the buttons on the remote control and see if there's any icons or images would appear on the screen, if it does, check the current input of the TV. 2. If the TV is not turning on using th...
Missing Channels If some of the channels are missing, this is usually an indication of weak signal strength. Make sure to perform Signal Test to identify the signal strength and quality of reception. Signal strength should be above 75%. Symptom Some of the channels are missing. Unable...
TV changes the channel automatically Symptom TV switches to a different channel automatically. How to fix Remove the batteries of remote control and see if the TV works properly. If channel doesn’t change automatically after removing the batteries from the remote control, then it may ...
I hear noise in all the channels Symptom When you hear noise while watching TV, you have to perform a Sound Test to see if the test sound is played clearly. If there is no noise during Sound Test, then it may due to poor reception on the TV or poor connection of peripheral (Set-top bo...
TV takes time to load the picture after turning on Symptom It may take some time for OLED, LED, LCD TVs to show the picture after they are turned on. How to fix Check if the LG logo appears on the screen when you turn it on. If you are using set-top box, check if it is turned on. ※ Fo...