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Receive help on your LG product
Check out the latest information related to this product.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
BP06LU10 Version HL04 Firmware Update
To update the firmware of the BP06LU10 please refer to the following instructions:
Note: Not following the subsequent update instructions explicitly will result in
permanent damage to your drive, for which LG will not be responsible.
This firmware update is for drives with original firmware versions below HL04
The drives must be original LG branded drives with the Blu-ray Writer model number
BP06LU10(no OEM units).
If you have an OEM unit, branded with another manufacturers name,
please contact that manufacturer for support and firmware updates.
This firmware update is for use only on PC’s with Windows 7, Vista, and Windows XP
1. Connect the drive at USB port by it self.
2. Download the file BP06LU10_HL04(EW).ZIP to a folder of your choice.
This download includes this “Read me(ew)” text file,
as well as the BP06LU10_HL04.EXE program, which will auto-update your drive's firmware.
3. Close all other programs including: screen saver, antivirus and/or power-down programs.
(If these programs are not closed, they will try to engage the PC,
during the update process, thus interrupting the update and damaging the drive).
4. Check the drive to ensure that there is no disk in the tray before you start
the update procedure.
5. Go into the folder with the update file and double click the BP06LU10_HL04.EXE program
and click the “update” button (red). Once the update is complete,
you will see “Firmware Update Complete” and the button will become green
and advise you to reboot the system.
You will need to reboot your PC.
The update will be complete, after you reboot your system.
※ WARNING: Do not open any programs or start any system functions during the update,
as they will interfere with data transfer and damage the drive.
Do not cancel the operation once it has been started or the drive will
become permanently damaged, as a result.
Black and white or scrambled image Symptom The image turns into black and white suddenly. How to fix - If it turns into black and white while watching, press the PAUSE button for 5 seconds without disc in it. Or check PAL ↔ NTSC switch at the rear. ※ Change into PAL ↔ NTSC. - Change i...
No Korean caption/subtitle Symptom No caption/subtitle How to fix Press the SUB button and select the language as you play the disc. ※ For some disc, there may be no subtitle. Remote control button (It may differ by model.)
Too much noise from DISC Symptom Disc noise Cause If the Disc is bent or has many scratches, there may be noise. If there is noise for other discs and if it bothers you, feel free to contact the service center for checking. How to fix Check if there is a foreign object or scratch on t...
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After I stop CD/DVD, Disc door doesn't open Symptom Even though I press STOP, the Disc door doesn’t open. How to fix - Press STOP button on the remote control or on the product two to three times and press EJECT button. - If you hear motor sound or if the door doesn’t open, contact se...