Skip to Contents

Product Support

Receive help on your LG product

Check out the latest information related to this product.

  • TV / Audio / Video
  • Video
  • BP640


Manuals & Documents

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.

If you don’t have the viewer program, click the link to download it.

Software & Firmware


    Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.

    Nero DNLA download website

    LG Firm Windows 2000 Windows 98 Windows XP Windows Vista Windows 7 Windows 8

    If you lost your Nero DNLA bundle disc, you can get the program through below website. 

    Please click below website or copy paste website your web browser. 

    - For Windows Version 

    - For Mac Version 

    Firmware update for BH series/ BP series/ LAB540/ MAI0182/MAI0402 Reference

    Update to newest firmware

    1. Update to newest firmware 

    2. Firmware Version : H15IM2M0501 

    3. Program upgrade instruction 
    1) Copy ?H15IM2M.ROM? File to USB. 
    2) Power on the set and connect USB in the Home menu status and then you can see the update process. 
    3) Press play button. ( Do not unplug USB until update is finished.) 
    4) If update is finished, the power will turn off automatically and restart. 
    5) Unplug the USB. 

    Firmware update for BP640 (Ver:BD5.034.50203.C/ Date:2015.03.05) Reference

    Firmware update for BP640

    1. Update to newest firmware

    2. Firmware Version : BD5.034.50203.C

    3. Upgrade instruction is refer to the "BP640 Upgrade Instruction.pdf" file

    SmartShare PC software download Reference

    SmartShare PC software download

    SmartShare PC software download 

Help Library

    • Troubleshooting
    • Optical Drives, Video
    Black and white or scrambled image
    • Troubleshooting
    • Optical Drives, Video
    Unstable network connection
    • Operation
    • Optical Drives, Video
    I see NO DISC on the display window
    • Operation
    • Optical Drives, Video
    Can I adjust the subtitle font color?
    • Installation
    • Optical Drives, Video
    How do I connect TV and DVD_Bluray Player?