Receive help on your LG product
Receive help on your LG product
Check out the latest information related to this product.
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
1. Warnings and Notifications
- Do not open any programs or start any system functions during the update,
as they will interfere with data transfer and damage the drive.
Do not cancel the operation once it has been started or the drive will
become permanently damaged, as a result.
- If firmware is not istalled properly as guided below, your drive will be damaged permanently,
and LG will not be responsible for it.
- Could please check model number which you have.
If your driver is not the BU40N, the firmware is not updated.
- The drives must be original LG branded drives with BD-Writer model number
BU40N(no OEM units).
- If you have an OEM unit, branded with another manufacturers name,
Please contact that manufacturer for support and firmware updates.
- This firmware update is for use only on PC’s with Windows 10, 8/8.1, 7.
◆ Model : BU40N
◆ Version : N1.02
◆ Improvement Point : Improved BD UHD disc compatibility
3.How to update the firmware
1)Download and unzip the file BU40N.ZIP to a folder of your choice.
3)Close all other programs including: screen saver, antivirus and/or power-down programs.
(If these programs are not closed, they will try to engage the PC,
during the update process, thus interrupting the update and damaging the drive).
4)Check the drive to ensure that there is no disk in the tray before you start
the update procedure.
5)Go into the folder with the update file and double click the BU40N.exe
program and click the “update” button (red). Once the update is complete,
you will see “Firmware Update Complete” and the button will become green
and advise you to reboot the system. You will need to reboot your PC.
Black and white or scrambled image Symptom The image turns into black and white suddenly. How to fix - If it turns into black and white while watching, press the PAUSE button for 5 seconds without disc in it. Or check PAL ↔ NTSC switch at the rear. ※ Change into PAL ↔ NTSC. - Change i...
After I stop CD/DVD, Disc door doesn't open Symptom Even though I press STOP, the Disc door doesn’t open. How to fix - Press STOP button on the remote control or on the product two to three times and press EJECT button. - If you hear motor sound or if the door doesn’t open, contact se...
I want to connect audio and video Symptom Do you want to use audio when watching video? How to fix - How to connect video and audio Connect one of the Recorder’s DIGITALAUDIO OUTPUTjacks (OPTICAL, COAXIAL) to the corresponding in jack on your amplifier. Use an optional digital (Optica...
It can't recognize USB Symptom Even though you have connected USB to the terminal, it is not recognized. How to fix Check if the product supports that device. - It only supports Flash type device (memory stick) which has a format of FAT and NTFS. It doesn’t support exFAT. - It can’t r...
I see NO DISC on the display window Symptom It displays “NO DISC” on the screen. Cause If there is a foreign object on lens or disc, it displays ‘CD’. Please clean the lens and disc. Onboard type is one you open the cover and insert the CD from above. If you open it, you will see a sm...