Receive help on your LG product
Receive help on your LG product
Check out the latest information related to this product.
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
1. Warnings and Notifications
- Do not open any programs or start any system functions during the update,
as they will interfere with data transfer and damage the drive.
Do not cancel the operation once it has been started or the drive will
become permanently damaged, as a result.
- If firmware is not istalled properly as guided below, your drive will be damaged permanently,
and LG will not be responsible for it.
- Could please check model number which you have.
If your driver is not the BU40N, the firmware is not updated.
- The drives must be original LG branded drives with BD-Writer model number
BU40N(no OEM units).
- If you have an OEM unit, branded with another manufacturers name,
Please contact that manufacturer for support and firmware updates.
- This firmware update is for use only on PC’s with Windows 10, 8/8.1, 7.
◆ Model : BU40N
◆ Version : N1.02
◆ Improvement Point : Improved BD UHD disc compatibility
3.How to update the firmware
1)Download and unzip the file BU40N.ZIP to a folder of your choice.
3)Close all other programs including: screen saver, antivirus and/or power-down programs.
(If these programs are not closed, they will try to engage the PC,
during the update process, thus interrupting the update and damaging the drive).
4)Check the drive to ensure that there is no disk in the tray before you start
the update procedure.
5)Go into the folder with the update file and double click the BU40N.exe
program and click the “update” button (red). Once the update is complete,
you will see “Firmware Update Complete” and the button will become green
and advise you to reboot the system. You will need to reboot your PC.
Black and white or scrambled image Symptom The image turns into black and white suddenly. How to fix - If it turns into black and white while watching, press the PAUSE button for 5 seconds without disc in it. Or check PAL ↔ NTSC switch at the rear. ※ Change into PAL ↔ NTSC. - Change i...
No Korean caption/subtitle Symptom No caption/subtitle How to fix Press the SUB button and select the language as you play the disc. ※ For some disc, there may be no subtitle. Remote control button (It may differ by model.)
Image stops while playing video stored in USB or DISC [CD&DVD&Bluray] Symptom Video suddenly stops when playing through USB or DISC[CD&DVD&Bludray]. Things to check It may occur if the video codecs are not supported. How to fix 1. Check the codec and extension if it is supported by th...
How long can I record video? Symptom How long can I record? How to fix ▶Record Mode(4.7GB based) : HQ/XP(High Quality: 1hour), SQ/SP(Standard Quality: 2hours), LQ/LP(Low Quality: 4hours), EQ/EP(Extend Quality, 6hours)
I can’t repeat and play the disc Symptom You can’t repeat and play the disc How to fix ▶Press the REPEAT button and select what you want. - REPEAT 1 is for repeating one song and REPEAT CD is for repeating the disc. REPEAT ALL CD is for repeating all the 3 CDs.