Receive help on your LG product
Receive help on your LG product
Check out the latest information related to this product.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
※ New firmware (ver. JL12) for only GSA-H10N(Internal 16X Super multi DVD Writer)
◆ Improvement Point
1. Improve recording quality for DVD media
2. Support Windows Vista
3. Register Write Strategy for new DVD media
Refer to the attached file
GSA-H10N Version JL12 Firmware Update
To update the firmware of the GSA-H10N please refer to the following instructions:
Note: Not following the subsequent update instructions explicitly will result in
permanent damage to your drive, for which LG will not be responsible.
This firmware update is for drives with original firmware versions below JL11
The drives must be original LG branded drives with the DVD Writer
model number GSA-H10N(no OEM units).
If you have an OEM unit, branded with another manufacturers name,
please contact that manufacturer for support and firmware updates.
This firmware update is for use only on PC's with Windows XP, Windows 2000,
Windows Millennium Edition(ME), or Windows 98.
1. Connect the drive as "master" by it self, on the secondary IDE controller
with no other device on the same IDE cable, making note to set the jumper
on the back of the drive to the "master" position.
2. Download the file GSA-H10N_JL12(EW).ZIP to a folder of your choice.
This download includes this "Read me(ew)" text file, as well as the GSAH10N_JL12.EXE
program, which will auto-update your drive's firmware.
3. Close all other programs including: screen saver, antivirus and/or power-down programs.
(If these programs are not closed, they will try to engage the PC, during the update process,
thus interrupting the update and damaging the drive).
4. Check the drive to ensure that there is no disk in the tray
before you start the update procedure.
5. Go into the folder with the update file and double click the GSAH10N_JL12.EXE program
and Firmware upgrade will be automatically started.
When the UPGRADE is complete the screen should indicate "ReBoot" message
and advise you to reboot the system. You will need to reboot your PC
The update will be complete, after you reboot your system.
Do not open any programs or start any system functions during the update,
as they will interfere with data transfer and damage the drive.
Do not cancel the operation once it has been started or the drive will
become permanently damaged, as a result.
Black and white or scrambled image Symptom The image turns into black and white suddenly. How to fix - If it turns into black and white while watching, press the PAUSE button for 5 seconds without disc in it. Or check PAL ↔ NTSC switch at the rear. ※ Change into PAL ↔ NTSC. - Change i...
Schedule Record doesn’t work Symptom Schedule Record doesn’t work. How to fix If antenna is connected to the rear of product, you will not be able to record. Try it after connecting the antenna.. After connecting the antenna, run the Auto Channel Set and see if there is a channel rece...
Simple Link doesn't seem to work Symptom Simple Link doesn’t work Things to check Check if TV and Home Theatre supports Simple Link. Check if the connected HDMI cable supports Simple Link. Set the Simple Link ON for TV.
I see NO DISC on the display window Symptom It displays “NO DISC” on the screen. Cause If there is a foreign object on lens or disc, it displays ‘CD’. Please clean the lens and disc. Onboard type is one you open the cover and insert the CD from above. If you open it, you will see a sm...
Image stops while playing DVD Symptom The image stops when playing DVD. How to fix ▶For DVD it can occur if you use it for a long time because it generates heat from fast spinning. Turn off the power and let it rest for a while and try again. If the same symptom appears on other discs...