No power
Symptom
I cannot turn on the power.
How to fix
1) Check if the stand by light is working or having light
2) Plug in the power cable firmly and turn on the manual power switch or using the remote control.
3) If you still cannot turn on the power, try to plug in to another outlet and see if it works.
4) Check the power cord if properly inserted on the power plug port / Loose AC socket
5) Try to increase the volume Level if the sound appear
For remote battery, if it runs out, you will not be able turn it on.
Replace the battery of your remote control and try again.
Note:
If the procedure above has been done but same problem occur Please call the CIC ( Customer Information Center )
for the Home Service repair. Scan the below QR code to contact CIC
Tel: Manila (02) 7902-5544
Domestic Toll Free : 1-800-10-640-2525 ( PLDT)
1-800-8-902-5544 ( Globe)
