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Receive help on your LG product
Check out the latest information related to this product.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
1. Smart Share PC SW Spec(DLNA)
[PC requirement for installing LG SmartShareTM]Spec
CPU Minimum spec : Intel Pentium4 2.0G uper / AMD Sempron 2000 uper
Recommended spec : Intel Pentium Dual Core uper / AMD Sempron 64x2 uper
RAM Minimum spec : 1GB uper
Recommended spec : 2GB uper
VGA Minimum spec : Memory 64MB, Resolution 1024*768 uper, Video card 16bit uper
Recommended spec : Memory 128MB, Resolution 1024*768 uper, Video card 16bit uper
HDD 200MB uper
OS Windows XP (Service pack 2 uper), Windows Vista, Windows 7, Windows 8
l Windows Media Player : 11.0.5721.5280 uper
Network 100MB Ethernet, Wireless Lan WLAN(IEEE 802.11g) uper
2. SmartShare PC SW(MediaLink)
To use MediaLink, the PC needs to have PLEX.
With Media Link, you can enjoy contents(Movies/Music) stored on PC on LG Smart TV with convenient UI.
[System requirements for installing PLEX]
- Minimum requirements
PC with at least 1.6 GHz Intel Core Duo Processor and Windows XP SP3, minimum 512 MB
- Recommendations for HD Content transcoding (720p and 1080p)
PC with at least 2.4 GHz Intel Core Duo Processor and Windows XP SP3, minimum 2 GB of
Supports Windows XP, Vista and Windows 7
- Network requirements
ADSL/Cable/Wi-Fi Internet connection for media metadata output and update
Wired network: Ethernet network with 100 Base-T or 1000 Base-T
Wireless network: Recommends uncongested 802.11n & supports media play on wireless
Internet Issues/Not connecting or disconnecting to WiFi Web OS (SK, UF, UG, UJ, UK, OLED TV models) Troubleshooting Steps: 1. Check the router if it is turn on 2. Check the distance of the router (advisable distance of the unit to router is 3-5 meters) 3. A wireless network can experi...
Lines on the screen/Picture Issues NetCast (LW, LV, LK, LM, LS, LA, LN, LH, UH, TK TV models) Troubleshooting Steps: 1. Adjust indoor antenna. 2. Reset the Digital Box, if being used. 3. Check if it is visible in any channel, if it only happens in a single channel, the issue may be wi...
TV Turning off by itself NetCast (LW, LV, LK, LM, LS, LA, LN, LH, UH, TK TV models) Troubleshooting Steps: 1. Check if power cord is properly connected. 2. Check if other devices are properly working with the power source. 3. Check the AVR/Extension if it is working. 4. Check if you s...
Internet Issues/Not connecting or disconnecting to WiFi NetCast (LW, LV, LK, LM, LS, LA, LN, LH, UH, TK TV models) Troubleshooting Steps: 1. Check the router if it is turn on 2. Check the distance of the router (advisable distance of the unit to router is 3-5 meters) 3. A wireless net...
Magic Remote Control is not working Troubleshooting Steps: 1. Check if TV is turned on 2. Change old batteries 3. Make sure TV sensor is not being blocked by any foreign object 4. Move closer to the TV to check if it is not working at all 5. Make sure correct remote control is being u...