Contacte-nos

Ajuda do produto
Receba ajuda com o seu produto LG
Receba ajuda com o seu produto LG
Verifique as informações mais recentes relativas a este produto.
Para informações técnicas mais aprofundadas sobre características, especificações, instalação e funcionamento do seu produto LG, consulte o Manual de Utilizador e outros documentos disponíveis para este produto.
Os upgrades de software incluem drivers de dispositivos e atualizações de firmware apenas para modelos específicos. Verifique o seu manual de utilizador para determinar se o seu produto suporta upgrades de software.
◆ Model:GE20LU11
◆ Ver:CL01
◆ Improvement Point
-. Support Windows 7
To update the firmware of the GE20LU11 please refer to the following instructions:
Note: Not following the subsequent update instructions explicitly will result in
permanent damage to your drive, for which LG will not be responsible.
This firmware update is for drives with original firmware versions below CL01
The drives must be original LG branded drives with the DVD Writer model number
GE20LU11(no OEM units).
If you have an OEM unit, branded with another manufacturers name,
please contact that manufacturer for support and firmware updates.
This firmware update is for use only on PC’s with Windows 7, Vista,
Windows XP and Windows 2000
1. Connect the drive at USB port by it self.
2. Download the file GE20LU11_CL01(EW).ZIP to a folder of your choice.
This download includes this “Read me(ew)” text file,
as well as the GE20LU11_CL01.EXE program, which will auto-update your drive's firmware.
3. Close all other programs including: screen saver, antivirus and/or power-down programs.
(If these programs are not closed, they will try to engage the PC,
during the update process, thus interrupting the update and damaging the drive).
4. Check the drive to ensure that there is no disk in the tray before you start
the update procedure.
5. Go into the folder with the update file and double click the GE20LU11_CL01.EXE program
and click the “update” button (red). Once the update is complete,
you will see “Firmware Update Complete” and the button will become green
and advise you to reboot the system.
You will need to reboot your PC.
The update will be complete, after you reboot your system.
WARNING: Do not open any programs or start any system functions during the update,
as they will interfere with data transfer and damage the drive.
Do not cancel the operation once it has been started or the drive will
become permanently damaged, as a result.
Contacte-nos