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    I can't tap the touch pad of the product
    I can't tap the touch pad of the productSymptomIf the touch pad button on the product doesn’t workHow to fixIf you are wearing gloves or using some tools, it will not recognize your“touch”.
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    The music doesn’t flow well and the sound skips
    The music doesn’t flow well and the sound skipsSymptomThe music doesn’t flow well and the sound skips.How to fix- If other discs has no trouble, there may be scratches on that particular CD.- If there is same symptom for other discs, try to...
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    Remote control doesn't work
    Remote control doesn't workSymptomRemote control doesn’t work.Things to checkIts battery may run out or it may be damaged by the fluid. Replace it with thenew one.How to fixCheck the +,- position of the battery and if the contact part is ru...
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    Bad image
    Bad image CauseIt can occur if the output resolution for DVD is not adjusted.How to fixPress [Resolution] button on the unit or on the remote control.-As you press the button, it will change in the order of 480I→480P→720P→1080I. -As you pre...
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    Unstable network connection
    How to fix① Check the location and condition of AP router. - Put theproduct near or in the same space with router.② WI-FI signal barweakens → If there are 5 WI-FI signal bars, there is no problem. But ifthere are 3 and below, it implies un...
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    How do I initialize sound bar?
    How do I initialize sound bar?Symptom If the buttons on the sound bar doesn’t function or if it doesn’t produce sound,you may initialize the sound bar. How to fix 1) If the buttons on the sound bar doesn’t function or if it doesn’t produces...
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