Poor Picture Quality

POOR PICTURE QUALITY

Check multiple inputs like a BluRay player, Cable Box, Game System.

If the color is poor on all inputs, attempt to manually adjust the Picture Mode settings to a pre-defined setting like Sport, Game, Standard, Vivid, etc.

If the color only appears on one input, further troubleshooting is necessary.

HDMI Cables

The HDMI cable must be inserted securely into each device.

Ensure that the length of the HDMI cable is not too long. (Recommendation is less than 10ft).

Ensure that the HDMI cable is not kinked or bent.

Check another HDMI cable.

If there is another device in the home with HDMI output, try the HDMI cable with that device.

Access Menu -> Picture ->Picture Mode to manually adjust color, tint, sharpness, etc. if the color was not corrected by the previous steps.

Component Cables

The component cables must be inserted securely into each device.

The colors are often mismatched, causing the image to become displayed in black & white or with a colored tint.

Note: The colors must match the connections on the back of each device.

Connect the component cables to another component input on the back of the TV.

Try a different set of component cables.

Test the external device on another television.

Access Menu -> Picture ->Picture Mode to manually adjust color, tint, sharpness, etc. if the color was not corrected by the previous steps.

Composite/AV Cables

Ensure that the Yellow cable is connected into the Yellow Video input instead of the component input labeled ‘Y’.

Note: Some 2011/2012 units will not have a yellow AV port. In this case, the yellow cable will connect to the component input labeled 'Y'.

Try a different set of Red/White/Yellow cables.

Try a different AV input

Test this device on a different TV in the home or connect another device into the same input on the TV

Access Menu -> Picture ->Picture Mode to manually adjust color, tint, sharpness, etc. if the color was not corrected by the previous steps.

Note: An AV cable is not a high definition cable and will not produce a sharp, clear image

Coaxial/Antenna Cable

Connect the cable securely to the input/ouput ports.

Access Menu-> Picture -> Picture Mode to manually adjust the color, tint, sharpness, etc.

Note: A coaxial/antenna cable is not a high definition cable and will not produce a sharp, clear image