Help Library

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  • Document Contents
    Troubleshooting
    Smart TV App Service Error Guidelines(The Amazing Spider-Man,The Dark Knight Rises)
    ServiceThe Amazing Spider-ManThe Dark Knight RisesService OverviewSmart TV app serviceSmart TV app servicePaid/FreePaidPaidApplicable CountriesUkraine, Russian Federation, Korea, Hong Kong, Taiwan, Germany, France, Italy,United Kingdom, Spa...
  • Document Contents
    Operation
    I want to use bluetooth pairing to hear audio.
    I want to use bluetooth pairing to hear audio.Symptom Listening to TV with wireless headphone or sound bar For models with LG Sound Sync. (Wireless) only - Check if the headphone and sound bar has LG Sound Sync. (Wireless) function. - This ...
  • Document Contents
    Operation
    How can I set on/off time?
    How can I set on/off time? SymptomDo you want to schedule on/off time?You can schedule on/off time in the Settings.※ To use this feature, it must have correct current time.If the clock is set “Manual”, you need to set time again after turni...
  • Document Contents
    Troubleshooting
    Website does not open or show.
    Website does not open or show. Symptom 1. Website does not open. Cause 1.This may be due to the website error or invalid URL. 2. If the website uses features that are not supported on LG TVs(E.g. differences in Flash), it cannot be viewed. ...
  • Document Contents
    Installation
    Which cable do I need to connect my TV to PC?
    Which cable do I need to connect my TV to PC? Symptom 1. To connect TV to PC Checkpoint For the best video quality 1. Set TV resolution 2. Adjust screen resolution in PC display settings to match theTV settings. * When the PC resolution is ...
  • Document Contents
    Operation
    I forgot PIN number.
    I forgot PIN number.Symptom You can set Pin number to lock channels/apps, and change the number, ifneeded. Initial PIN number is “0000”, and user can change thisnumber. ※ If you forget the PIN number, it onlycan be reset by contacting custo...
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