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Inverter Direct Drive Motor - 10 Years warranty.
Gasket Warranty - 5 Years.
Refer to the detailed Warranty Policy delivered in your product packaging.
If you need Repair Service, submit an online Repair Service Request or Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
Error Codes)IE SymptomError Codes CauseIE Error Code How to fixAre the water valves opened completely?:Check the home’s watervalves that they are both opened completely, otherwise the unitwill not fill with the necessary amount of water.Thi...
Your washer won’t drain and shows [OE] (Water Outlet Error) error code?Or it’s draining but very slowly? This can be the reason ●Drain filter (Drain pump filter) is blocked. ●Drain hose is kinked or pinched. ●Drain hose is frozen. ⊙ Wait! H...
Miscellaneous)Door Lock SymptomMiscellaneous CauseDoor Lock How to fixDoes door not open?:Once started, the door can not be opened dueto safety reasons.when water remain in the tub or tub is very hotor spinning, the door will not be opened....
Please be informed that LG Service Centre will be closed at 12.30pm on New Year’s Eve, 31 December 2020, Thursday.
We will resume normal operations on 2 January 2021, Saturday.
We apologize for any inconvenience caused.
LG Support Need information? Got a question? We can help. Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.