My TV won't power on/off or switches off by itself, why?
Self-troubleshooting
If you experience any of the following with your product, please follow the troubleshooting steps below
and then check again to ensure that product works normally .
1. Cannot turn on TV
- Check if the power cord is plugged into the TV and wall socket.
- Check if the correct power cord is plugged in.
2. The remote control does not work
- Make sure there are no barriers between the remote control and TV remote sensor.
- Check if the batteries are installed correctly.
- If you can test your remote's batteries please do so otherwise replace the batteries with new ones.
- Set your remote control by pressing the wheel or the button.
3. The power turns off automatically
- Please go to「Smart Home Menu Settings è Time è Off Time」to check settings.
- Check if a program is displayed or an external device is working.
The product is equipped with automatic off feature.
(Automatic off feature – When there is no signal or no buttons are pressed, TV will be turned off
automatically after 15 minutes.)
4. Safety Self-Assessment for TVs Used for a Long Time
