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I’m having problems with Internet Explorer, is there anything I can try?

Troubleshooting

 Issues with Internet Explorer

 

If problems related to Internet Explorer 11 occur, change the web browser settings as follows.

 

 

Configuring Compatibility View

 

 

1. In Internet Explorer 11, click the [] icon and then select the [Compatibility View settings] menu.
2. When the Compatibility View Settings screen appears, enter the website address and click [Add].

 

 

3. Click [Close] to close the Compatibility View Settings screen.

 

Unchecking the Compatibility View Mode

 

 

1. After running Internet Explorer 11 on the desktop, click the [] icon and go to [Internet options] > [Advanced] tab.
2. After clearing [Enable Enhanced Protected Mode] from the settings list, click [OK].

 

3. Restart the PC and then run Internet Explorer 11 again.
4. After accessing the website you want to use, check whether the plug-ins such as ActiveX are properly installed.

 

 

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