Skip to Contents

How-to & Tips

Find help information for your LG product

Learn about product installation, maintenance, and troubleshooting using our search options.

Why does LG collect Voice Information?

  • How to: Installation and Settings
  • General Inquiry
  • Operation
  • Commercial Lite, Hotel TV, TV Accessories, TVs
  • Last Updated 05/06/2015

Why does LG collect Voice Information?

answer Answer

Some LG Smart TV models allow you to operate the TV using voice commands spoken into a “magic remote.” Because of how this functionality works, the commands you speak must be transmitted to LG and to the third-party that provides the voice-activated service.

This information is also used to improve LG’s voice recognition capabilities. Our new agreement relating to Voice Information allows users to decide whether they want to authorize the transmission of this information.



Article Feedback

1. Overall, how satisfied were you with the usefulness of this article?
1.1 Why did the article not resolve your issue?

Characters left : 500 / 500