Troubleshooting Screen Problems on your LG webOS TV
If you experience any of the problems below while using the product, please check the following troubleshooting.
First of all, perform a ► ► ► Picture ► Picture Test
for check any abnormalities in the TV.
The screen overlaps or there are stripe patterns on
all channels/programmes or on a specific channel/programme.
Turn the antenna toward the broadcasting station or connect the antenna correctly in accordance
with the "How to Connect an Antenna" section.
Stop using items such as wireless telephones, hairdryers, electrical drills etc.
The problem is caused by high-frequency electronic devices such as another TV
or strong electro-magnetic sources.
- This happens when a signal is weak or reception is unstable.
Adjust the antenna direction or check the cable connection.
- If the signal strength is too low in ► ► ► Channels/Programmes
► Channel/Programme Tuning ► Manual Tuning contact the broadcasting station
or management office to have the signals checked.
Check your subscription information with your cable television service provider
or ask for the signal to be checked.
(Some products do not provide digital broadcasts.)
Check that the HDMI® cable meets the required standards. If it is not a certified HDMI® cable,
the screen may flicker or may not display anything.
Check that the cable is properly connected. Improper connection may cause screen flicker.
Check that the USB and USB cable versions are 2.0 or higher.
● Information on customer service for product problems is available in ► ►
► General ►About This TV on the TV.