Skip to Contents
Close

How-to & Tips

Find help information for your LG product

Learn about product installation, maintenance, and troubleshooting using our search options.

Why does my phone stop during upgrade?

  • Others
  • Software updates
  • Troubleshooting
  • LG Mobile Phones, Mobile Phone Accessories, Smart Watches, Tablets
  • Last Updated 24/06/2015

Why does my phone stop during upgrade?

 

symptom Symptom

 

              Upgrade stops midway.

 

cause Possible Cause

 

              Connection between the PC and USB driver can be lost, causing the upgrade to stop.     

 

how to fix How to fix

 

              Please disconnect the PC and phone. Take out the battery and place back in.
              Try again in Recovery mode.

 

              connection

              When the symptom persists, please contact the service center for technical assistance.

 

Article Feedback

1. Overall, how satisfied were you with the usefulness of this article?
1.1 Why did the article not resolve your issue?

Characters left : 500 / 500

Return to Results

If you can't find any desired results, please try using the following menu

LG Support
Need information? Got a question? We can help.
Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.