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During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent
to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts
that are equivalent to new in performance and reliability.
Refer to the detailed Warranty information delivered in your product packaging.
If you need Repair Service, submit an online Repair Service Request or Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
My TV won't power on/off or switches off by itself, why? Self-troubleshootingIf you experience any of the following with your product, please follow thetroubleshooting steps belowand then check again to ensure that product works normally .1...
Why do I get an 'Error 404' message when trying to use the internet on my LG TV? CauseError 404 messages are the most common internet error message around. The faultusually occurs when attempting toconnect to a website or an application.The...
How to FixIf you find any of your applications to be greyed out and not selectable on yoursmart TV, you will need to follow the instructions tore-initialize the Premium content.Please see the instructions below taken from the User Guide:
Things to check when the TV volume is different for each channelThings to checkcheck if “Auto Volume” is On.- If you are using set-top box, Auto Volume and Smart Sound Mode features arenot provided. How to fSet the Auto Volume ‘On’.Set the...
What should I expect from the Web Browser on my Smart TV? FunctionIt is a fully functioning web browser that will work in a similar way to that ofa web browser on a PC. With this being a TV based browser it does have itslimitations.You will...
LG Support Need information? Got a question? We can help. Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.