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10 year extended warranty on direct drive motor - this extended parts warranty is applicable on specific parts only. The consumer will be charged for labour after the product warranty has expired
During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent
to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts
that are equivalent to new in performance and reliability.
If the appliance is being used in a commercial environment then the LG manufacturers warranty (parts & labour) will be limited to a period of 12 months.
Refer to the detailed Warranty information delivered in your product packaging.
If you need Repair Service, submit an online Repair Service Request or Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
My washing machine is displaying the OE error. How do I clean the drain pump? Cause The 'OE' error essentially means the water is not draining fromthe washing machine.As your washing machine cannot drain if the filter of drain pump is clog...
Washing Machine Error Codes Explained: PF ExplanationThe PF Error Code indicates a power failure.This mightoccurswhile machine is working due to external disturbance.Try starting the machine again by pushing start/pause button.
The gasket lip can become damaged if clothes are jammed between the door glassand gasket(rubber seal). This is not a technical fault, rather it's due toincorrect machine loading.Please watch the below video to see how this damage occurs.
LG Support Need information? Got a question? We can help. Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.