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Product Support
Receive help on your LG product
Receive help on your LG product
Learn about LG product's latest software information and tips.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Software update options below.
METHOD 1: FOTAIt allows you to conveniently update your phone's software to a newer version via Firmware Over-the-Air (FOTA) without connecting with to USB datge cable. Learn more
METHOD 2: USB DriverThe LG PC Suite IV is a program that helps you connect your mobile phone to a PC using a USB data communication cable or a Bluetooth
connection so that you can use the functions of the mobile phone on your PC
Notch area clipping when displaying the Miracast screen When using Miracast an empty space occurs in the notch area when the horizontal phone screen is displayed on TV. This is due to the display frame buffer of the phone physically being sent to TV in the same way as TV monitoring. Y...
Screen contents size and ratio adjustment setting Subtitles can be clipped when watching video streaming in full screen. e.g. football game broadcast (the play time and score cannot be seen) The problem occurs because the contents provided by the App didn’t consider the screen aspect ...
What is DTS:X 3D Surround? Take surround sound on the go. DTS brings spatial sound to the G7 ThinQ so audio seems to come from all directions.. even overhead. To use: 1. Connect an audio device 2. Open Settings > Sound tab > Sound quality and effects 3. Enable DTS:X 3D Surround
Screen contents size and ratio adjustment setting When an App is set to run at either 16:9 or 16.7:9 aspect screen ration it can be difficult to touch any of the buttons. This is due to the aspect ratio the app has been designed to run in by the developer. Running the app in 18:9 scre...
Notification LED The G7 ThinQ™ has an integrated Notification LED which is designed to instantly show you what your handset is doing. Enable or disable the Notification LED via Settings > General tab > Apps & notifications > Notifications > Blink LED enable or disable. The Notificatio...
The video will show you how to transfer data from your old LG phone to your new phone (using G6 as an example) using LG Mobile Switch. Shown is the wireless method, via Wi-Fi direct. Other available data transfer guides/videos: LG to LG (Wired) Android Device to LG (Wired) Android Dev...
The video will show you how to transfer data from your old iOS phone to your new phone (using G6 as an example) using LG Mobile Switch. The method shown is wired, via USB OTG (On-The-Go) . Other available data transfer guides/videos: Android Device to LG (Wired) Android Device to LG (...
The video will show you how to transfer data from your old Android phone to your new phone (using G6 as an example) using LG Mobile Switch. The method shown is wired, via USB OTG (On-The-Go). Other available data transfer guides/videos: Android Device to LG (Wireless) LG to LG (Wired)...
The video will show you how to transfer data from your old LG phone to your new phone (using G6 as an example) using LG Mobile Switch. Shown is the wired method, via USB On-the-go. Other available data transfer guides/videos: LG to LG (Wireless) Android Device to LG (Wired) Android De...
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