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Product Support
Receive help on your LG product
Receive help on your LG product
Check out the latest information related to this product.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
* SW information
1. Improvement
1) To improve that the subtitle is not displayed when HbbTV app in on. (except US Model)
2) Change HDR luminance curve. (webOS4.0 O18 Model)
2. Applicable model list
43UJ651V-ZA
49UJ651V-ZA
55UJ651V-ZA
60UJ651V-ZA
65UJ651V-ZA
43UJ670V-ZD
49UJ670V-ZD
55UJ670V-ZD
65UJ670V-ZD
43UJ675V-ZC
49UJ675V-ZC
55UJ675V-ZC
65UJ675V-ZC
43UJ6517-ZA
49UJ6517-ZA
55UJ6517-ZA
60UJ6517-ZA
65UJ6517-ZA
43UJ6519-ZA
49UJ6519-ZA
55UJ6519-ZA
60UJ6519-ZA
65UJ6519-ZA
43UJ701V-ZC
49UJ701V-ZC
55UJ701V-ZC
65UJ701V-ZC
43UJ655V-ZC
49UJ655V-ZC
55UJ655V-ZC
65UJ655V-ZC
43UJ630V-ZA
49UJ630V-ZA
55UJ630V-ZA
60UJ630V-ZA
65UJ630V-ZA
43UJ634V-ZD
49UJ634V-ZD
55UJ634V-ZD
60UJ634V-ZD
65UJ634V-ZD
43UJ6307-ZA
49UJ6307-ZA
55UJ6307-ZA
60UJ6307-ZA
65UJ6307-ZA
43UJ6309-ZA
49UJ6309-ZA
55UJ6309-ZA
60UJ6309-ZA
65UJ6309-ZA
43UJ635V-ZF
49UJ635V-ZF
55UJ635V-ZF
43UJ631V-ZA
49UJ631V-ZA
43UJ639V-ZE
49UJ639V-ZE
43UJ620V-ZA
49UJ620V-ZA
55UJ620V-ZA
65UJ620V-ZA
70UJ675V-ZA
75UJ675V-ZA
75UJ651V-ZB
65UK6100PLB
65UK6100PLA
55UK6100PLA
55UK6100PLB
3. Release History
[03.50.45]
1. Improve no signal or video broken after inserting CI CAM and DC Power Off/On.
[04.70.04]
For 2017 OLED TVs (W7, G7, E7, C7, B7)
1. Support TrueHD audio format through HDMI
2. Technicolor Expert mode
For 2017 Super UHD 4K TVs (SJ)
1. Technicolor Expert mode
For 2017 Ultra HD 4K TVs (UJ)
1. Add an Apply to all input feature in Color Management Setting
2. Improving HDD detection speed
3. Add function for maintaining compatibility of remote controller
[04.70.20]
1. Fix that CH reservation is deleted after smart retune.
[04.70.45]
1. Fix that video is greenish in HbbTV HDR contents
[04.70.55]
1. Apply the GDPR. (General Data Protection Regulation)
[04.70.85]
1. Fix the TV reboot issue due to unstable Wi-Fi connection
[04.71.00]
1. Fix that the scrambled channel is not shown due to CI+ key read failure
[05.80.03]
1. Improvement regarding Netflix usability have been applied.
2. Addition of satellite channels and feature updates in certain countries. (Russia/CIS country)
3. IPv6 connection feature on/off can be selected from Network/Wired Connection settings.
4. also, minor bugs are fixed.
[05.80.10]
1. To improve that the subtitle is not displayed when HbbTV app in on. (except US Model)
2. Change HDR luminance curve. (webOS4.0 O18 Model)
* SW information
1. Improvement
1) Fix the buffering issue in BBC iPlayer 4K Dash Live stream
2) Fix wrong channel position in TivuSat
2. Applicable model list
43UJ651V-ZA
49UJ651V-ZA
55UJ651V-ZA
60UJ651V-ZA
65UJ651V-ZA
43UJ670V-ZD
49UJ670V-ZD
55UJ670V-ZD
65UJ670V-ZD
43UJ6519-ZA
49UJ6519-ZA
55UJ6519-ZA
60UJ6519-ZA
65UJ6519-ZA
43UJ701V-ZC
49UJ701V-ZC
55UJ701V-ZC
65UJ701V-ZC
43UJ630V-ZA
49UJ630V-ZA
55UJ630V-ZA
60UJ630V-ZA
65UJ630V-ZA
43UJ634V-ZD
49UJ634V-ZD
55UJ634V-ZD
60UJ634V-ZD
65UJ634V-ZD
43UJ6309-ZA
49UJ6309-ZA
55UJ6309-ZA
60UJ6309-ZA
65UJ6309-ZA
43UJ635V-ZF
49UJ635V-ZF
55UJ635V-ZF
43UJ620V-ZA
49UJ620V-ZA
55UJ620V-ZA
65UJ620V-ZA
70UJ675V-ZA
75UJ675V-ZA
75UJ651V-ZB
65UK6100PLB
55UK6100PLB
Where can I find the dimensions of my TV stands legs? You can find a list of available TV stand leg dimensions by clicking here: http://www.lg.com/uk/support/solutions/tv/leg-stand-dimensions
Why do the 3D images appear blurred and/or are ghosting when my television is wall mounted? If your 3D television is wall mounted with a tilt, the 3D images may appear blurred and/or be ghosting. This is Not A fault 3D should be viewed from a distance of 2.5m >4m with the television s...
Things to check when audio is too low Symptom When there is difference in volume among channels though you didn’t turn the volume up/down, check if “Auto Volume” is On. - If you are using set-top box, Auto Volume and Smart Sound Mode features are not provided. How to fix Non-Smart Se...
Things to check when the TV volume is different for each channel Things to check check if “Auto Volume” is On. - If you are using set-top box, Auto Volume and Smart Sound Mode features are not provided. How to f Set the Auto Volume ‘On’. Set the Clear Voice and Smart Sound Mode ‘Off’...
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