To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater).
LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. In order to get the best possible experience from our website, please follow below instructions.
If you’re using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater).
LG SmartThinQ® technology lets you control your LG air conditioner from anywhere, so you can start or stop cooling, change the mode or set the temperature from anywhere. It also works with the Google Assistant and Amazon Alexa so you can change your air conditioner settings with simple voice commands when you’re at home.
Rated 4 out of
Good cooling. Noisy. But good for UsNot as cool as suggested but good for our room. The opening is small and good for our use.
Date published: 2019-07-14
Rated 5 out of
Good ACI bought this AC in June. I love it and I purchased another for different room.
Date published: 2018-09-08
Rated 4 out of
We are happy with our new portable ACWe bought this a month ago & just love it. We haven't had a chance to use the wifi feature but probably won't even use it because as soon as its on you can feel the room cooling down pretty quick!
Ask your questions. Share your answers. Please review the detailed product information and help guides in the Product Support section for this product prior to posting a question.
HOW DO I ESTABLISH A CONSTANT TEMPERATURE MONITORING SITUATION WITH
MY LG PORTABLE AIR CONDITIONER?
IS IT IN THE HOME MODE?
Asked by: LG PORTABLE AC
In Cool mode, the thermostat in the air conditioner runs the compressor until the set temperature is reached. It then cycles the compressor on and off to maintain the set temperature. The desired temperature can be set from 60°F to 86°F (16°C to 30°C) in one-degree increments. If you're in need of some guidance with using your air conditioner, please head to our support page at @LGUSSupport on Twitter so a specialist can help out. ^CP
Answered by: ChrisPSM
Date published: 2019-07-02
Do you have a portable heat/cool aircon with WiFi?
Asked by: Hiked
The LG 14,000 BTU Portable Air Conditioner Cooling & Heating, Model # LP1417SHR is currently the only Portable Air Conditioner with Cooling/Heating in our lineup but it does not have Wi-Fi...^IFV
Answered by: Ivanf
Date published: 2019-06-13
Does this unit require an exhaust vent hose out of a window like many other portable units do?
Asked by: fokus83
Yes, it does require outside venting. ^AC
Answered by: Amber C
Date published: 2018-11-09
Hi the unit runs for about 1 hr and then needs to empty the water drain E5 error why? Is this normal? Do we need a drain hose and if so where can we buy one? Model LP1417WSRSM
Asked by: Joejhodge
Hello, it is normal to have to drain the unit if the humidity is high in your area. The drain hose is optional and does not come with the unit. as per the instruction: Install a drain hose (16mm [5/8”] inside diameter) and place the open end of the hose over a drain or bucket or out the window. ^AC
Answered by: Amber C
Date published: 2018-09-17
Can you lock the control panel so others can not make changes (I have a cat that sits on top and changes the settings. Lol grrrrrr)
Asked by: Mmeyer0312
Regrettably, the control panel for the LG 14,000 BTU Smart wi-fi Enabled Portable Air Conditioner, Model # LP1417WSRM cannot be locked...^IFV
Answered by: LGJoel
Date published: 2018-05-29
Can this be used on a screened in porch?
Asked by: lnjinc
The LG 14,000 BTUP1417WSRM is designed to be used in a sealed room and comes with an exhaust that has to be attached to a window vent panel which is part of the window installation kit that is supplied with the unit so it can be vented to the outside...^IFV
Answered by: LGJoel
Date published: 2017-08-07
I just bought the AC unit last week from Home Depot and the remote doent work and now their is a noise from the bottom fan. Should I just return is to homedepot? They have been out of stock that's the reason why I'm here hoping I can get it fix or repair
Asked by: 100edgar
We do apologize about the issue you are having with the A/C. It is suggested to change the batteries in the remote to see if it corrects the issue. With the fan noise, when do you notice it? Is it constant or intermittent? Does it happen on a certain setting? For better assistance, please contact us at 800-243-0000.
Answered by: NeilE
Date published: 2017-07-27
How do I switch the display from F to C?
Asked by: Ali22
Our offices, in the United States, do not have product information for Canada. In order to obtain such information, it is recommended to check our subsidiary’s website, at http://www.lg.com/ca_en/index.jsp. You may also contact our Canada offices at 1-888-542-2623.
Unable to compare products. Click "clear all" to compare different product types.
*Prices, promotions and availability may vary by store and online. Prices subject to change without notice. Quantities are limited. Check with your local retailers for final price and availability.
LG air conditioners give you the power to cool one room, or several, with just the touch of a button. Designed for the way you live, they're available in a wide range of styles -- so you can create a space that's cool, comfortable and stylish, such as:
Portable: Take cool breezes with you from room to room, house to house, or from home to work. Boasting sleek, streamlined designs, powerful air throw, and incredibly quiet operations, our portable air conditioners offer the ultimate in flexibility.
Window: With an air conditioner that was created to fit perfectly inside your window frame, you can cool your space without disrupting your design. And with some models giving you the power to heat and cool your space, they can help you create a comfortable home all year long.
Casement: Created specifically for casement windows, this innovative range allows you to efficiently cool your home while maintaining its original look and feel.
Wall: LG wall units offer a more permanent solution to your cooling needs. Boasting powerful performance and innovative features, like multiple cooling and fan speeds, as well as a universal fit sleeve for a custom look, they offer a lasting solution to your cooling needs.
Cool your space with an LG air conditioner. Designed for efficiency, power and style, our innovative range of air conditioners allows you to enjoy cool breezes while maintaining the look and feel of your home. Explore our innovative collection and keep your family comfortable even during the hottest -- and most humid -- months of the year.