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Key Features

  • SmartThinQ® Technology
  • Remote included
  • 3 Cooling & Fan Speeds with Auto Cool
  • 24-Hour On-Off Timer
Suggested Price


Suggested Price
Think You Can’t Control Your Cool? ThinQ Again.

Think You Can’t Control Your Cool? Think Again.

LG SmartThinQ® technology lets you control your LG air conditioner from anywhere, so you can start or stop cooling, change the mode or set the temperature from anywhere. It also works with the Google Assistant and Amazon Alexa so you can change your air conditioner settings with simple voice commands when you’re at home.




What People Are Saying

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Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

how can i use wifi mode? I need to turn on WiFi mode on the air conditioner. I do not know how.

Asked by: hoohi
We would be happy to help you get that connected. Please drop us a line on Twitter at @LGUSSupport or on Facebook at when you are with the unit. ^AC
Answered by: Amber C
Date published: 2018-07-25

So just HOW doers One get this thing to work with a secured wifi? As far as I can see; there is no method to input password/network details to the system.

Asked by: jimmy418
When you download the SmartThinq App, you will create or login to you LG Account which is password protected. Then you will connect the device in question to the SmartThinq App. Once the device is added to the application, you will be able to add the device to your home network. Please see the link provided on how to. If you need more assistance, drop us a line on Twitter at @LGUSSupport or on Facebook so we can get more info and see what we can do. ^AC
Answered by: Amber C
Date published: 2018-07-18

Roof eave partially covers the A/C on the outside.  Rain hits the outside of A/C.  Is this a danger or cause any problem?

Asked by: Garret14
No this should not cause any issues with the AC unit.
Answered by: Shena
Date published: 2017-12-01

My window ac isn't really blowing that cool. Is there a refrigerant or something I can use, or have to refill, for it to blow cold again?

Asked by: Juice247
Please see the following article from our help library for assistance with this issue:
Answered by: Shena
Date published: 2017-12-01

I have an older unit of same model. I don’t use the side panels on my old unit. It states you need 27” in width. My old unit fits. It’s about 24” wide without the side panels. My old unit is the same size as this new unit. It should fit? Shouldn’t it?

Asked by: Paul311
The dimensions for this unit are 23 5/8" x 15" x 22 3/16" (WxHxD). If you would like more information regarding the installation of the product, a copy of the owner's manual may be downloaded here:
Answered by: Shena
Date published: 2017-11-26

How do I remove the front grill ? Behind the removable filter is so dirty.

Asked by: Hardwaregal
The front grill can be removed by removing the screw that fastens the front grill. From there, pull the front grill from the right side and remove the front grill. Please be aware there are 4 hooks holding it in place.
Answered by: NeilE
Date published: 2017-10-13

How can I connect the wifi to my air conditioner and how do I set it on my iPhone 

Asked by: Xoxoxo91
To use the Wi-Fi and app, the Smart AC must be registered on the Smart ThinQ website. You would need to search and download "LG SMART AC" from the App Store. Once downloaded, create a user account through the LG SMART AC APP or online at Then you would log in and register the air conditioner. To activate the Wi-Fi on the A/C, you must press and hold the Fan Speed and Mode buttons on the REMOTE CONTROL for 2 seconds. The Wi-Fi indicator on the A/C display will light up when it is active.
Answered by: NeilE
Date published: 2017-08-10

My filter is some how damaged is there anyway I can receive new filter or where can I buy one?? Thank you!

Asked by: Fishman85
Our offices, in the United States, do not have product information for Canada. In order to obtain such information, it is recommended to check our subsidiary’s website, at You may also contact our Canada offices at 1-888-542-2623.
Answered by: NeilE
Date published: 2017-07-10
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