We regret the trouble you have experienced with this air conditioner. In what size room has this device been installed? If this unit has been installed properly, then it should be operating properly. Otherwise, it may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp.
Date published: 2016-07-26