Tough problem to explain but when unit is put in Energy Saver Mode once house is cooled to desired temperature the unit shuts off but you still hear either the fan or compressor running. It is not extremely loud but you can hear it all over the house. AC cools fine but just doesn't shut off completely. Drained all the water out of the unit but problem is still going on. Please help!
We regret the inconvenience you have experienced with this air conditioner. The unit is designed to run the compressor and fan until it reaches the proper temperature, and then shut off the compressor, leaving the fan running. When the Energy Saver Mode is active, the unit should deactivate the fan, as well as the compressor. The fan will spin up to test the air temperature every few minutes. If the temperature is still at the specified level, the fan will shut off again; however, if the temperature has increased, then it will activate the compressor to begin cooling again. If this is not the process being experienced, then the unit may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp.
Date published: 2014-07-10