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Key Features

  • 3 Cooling & Fan Speeds with Auto Cool
  • 4-Way Air Direction
  • Electronic Touch Controls with Remote

What People Are Saying

Rated 3 out of 5 by from lasts for only about 5 years This unit did cool well when it was new, however, after about 4 or 5 years the cooling dwindles down to about nothing. This is the 3rd LG A/C I have purchased for my shop. Today I'm getting about only a 3 degree drop in the cooled air. Absolutely no more LG A/C units for me. All three units have lasted only this short time. Home Depot offers these unit every year, and I stepped into it again by buying yet another LG. I still need the 24,000 BTU cooling. Today I'm shopping online for a different brand.
Date published: 2018-07-17
Rated 5 out of 5 by from Great product, easy to install This air conditioner works very well in our home. Cools down a large room in a short amount of time. Would recommend it. Price was fair.
Date published: 2014-09-22
Rated 4 out of 5 by from Good product at this price Overall this is a good window unit at this price point. It is certainly not perfect, but you will not do any better for the size and cost. Unit is slightly loud, and I had to replace the last one after 4 years of use because the fan is plastic and degraded to the point that it crumbled and fell apart. I will buy another when the time comes.
Date published: 2013-11-01
Rated 5 out of 5 by from This product works very well in extreme Tx. heat I bought this ac to replace a 9 year old LG window unit of the same size.It had finally quit after nine summers in Austin,Tx. its over 100 degrees for 3 to 4 months every year.It worked great all that timeand this one looks like it will do the same.
Date published: 2013-08-09
Rated 4 out of 5 by from I would recommend this ac I like everything about the ac except the front cover. The two plastic tabs on the top of the cover broke off the first time I put the cover on. I drilled two holes and put screws in to hold the top in.
Date published: 2013-06-02
Rated 4 out of 5 by from This unit cools extremely well! Overall I'm very happy with the unit. It cools great, has easy to use features, and looks good. The only negative I have is the noise it makes. It is a lot louder than I thought it would be. It's "turn up the T.V." Loud. So if that doesn't matter to you, then this unit is great.
Date published: 2013-05-22
Rated 4 out of 5 by from Biggest LG made Moves a lot of air , cools down the house fast.Will find out soon as summer in Texas is almost here.Nice features.It is quite loud,but it is a big unit.
Date published: 2013-04-16
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Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

I have a LG 2513 ER 24500 BTU A/C . the exterior fan is making a terrible racket and seems to be slipping on the shaft . Can the fan be replaced and where can I get one ? 

Asked by: JWill
Parts and accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders and pricing information, is 800-824-9491. You can also use their website, at For components such as interior parts, it is highly recommended to enlist the assistance of a qualified service technician for purchase and installation. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at
Answered by: NeilE
Date published: 2017-07-06

My ac unit keeps popping up a number 34.. what does that mean? 

Asked by: GGGGGGGG559
We regret the trouble you have experienced with this air conditioner. A notice of 34 is not designed into this machine. Please contact our Customer Interactive Center at 800-243-0000 for assistance with this matter.
Answered by: NeilE
Date published: 2017-05-24

Why would the air flow of my LG AC 24000BTU blow a weak air flow even on high speed? Front coil is starting to freeze as well. The weak air flow that is coming out is cold enough but not strong...why??

Asked by: johnny cruz
You need to purchase a bottle of R-290 refrigerant and recharge according to manufacturer specs. 
Answered by: Duhduh
Date published: 2017-05-07

What type and qty of refrigerant

Asked by: Bill 50
It has in mine 12 pounds 4 ounces of R-290. 
Answered by: Duhduh
Date published: 2017-05-07

Can i get this ordered to canada?

Asked by: Joee54
Do you have a lg phones in Canada? Yes
Answered by: Duhduh
Date published: 2017-05-07

Hi my lg air conditionel not work by remote Only manuel What i can do? Tks

Asked by: joseph2006
Our offices, in the United States, do not have product information for Lebanon. In order to obtain such information, it is recommended to check our subsidiary’s website, at, or by phone at 1273.
Answered by: NeilE
Date published: 2016-08-26

How long is the cord and where does it come out from the unit?

How long is the power cord and where does it come out from the unit?
Asked by: arfarf
The power cord for the LG 24,500/24,000 BTU Window Air Conditioner with Remote, Model # LW2513ER is 6 feet long ( 1.8 m) and it is always on the same side that the control panel is on. The cord exits the unit from the bottom front corner of the unit...^IFV
Answered by: LGJoel
Date published: 2015-08-21

I have a lw2513ER what size wire do I need to go to breaker

I'm installing this a/c and I'm going to run it to it's own breaker . What size wire? 10 or 12? Also what size breaker should it have? Thank you Rhonda P.S. I have it sitting on the sun side of the house and it keeps shutting down when it's the hottest time of day when I need it the most. It's currently wired with size 12 wire . Thats why I'm asking about wire size. Could that have anything to do with it not cooling when it's hot out side? If you can let me know everything it should have to run the best I can make sure it has it.
Asked by: rocket7775
Hello Rhonda. The LG 24,500/24,000 BTU Window Air Conditioner with Remote, Model # LW2513 is rated at 230/208V, 15A and should be plugged into its own dedicated socket which in this case should be a standard 2 Pole, 3-wire grounding socket with the NEMA configuration 6-15R (i.e. 2 horizontal slots over a round grounding hole) You will want to verify that whatever the gauge of wire you use should be UL listed and should be able to handle the high current draw that your air conditioner will pull. The most revealing description you gave was that the unit is on the sunny side of the house and that is why your unit keeps shutting down, especially when it's hottest. It is not the gauge of wire you're using. An air conditioner should not be installed in bright sunlight like that because the sun hitting the case causes the unit to heat up and the unit overheats which not only leads to the unit malfunctioning, but could also cause it to burn itself out because you're placing it under a heavy burden with the additional heat. If that is the only place you can install it, you will need to put an awning over it to shade it from the sun...^IFV
Answered by: LGJoel
Date published: 2015-06-24
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