Rated 1 out of
Avoid the company at all costs!
I purchased the unit last week online, and the fan is not powerful enough so I want to return the unit. I have called LG for 4 days now, each morning, to get a return authorization, and cannot get through. I have been transferred, hung-up on, and am horrified regarding their treatment of customers. Do not purchase.
business model. I will not purchase this product again, and think about it yourself.
Date published: 2020-09-10
Rated 5 out of
We waited a long time before deciding to install an additional air conditioner to assist the central unit
Because the upstairs is always warmer than the down . The LG 14000 did the trick... plus it's super quiet... I cam barely hear it run... perfect for the bed rooms...
Date published: 2020-09-02
Rated 5 out of
Inverter technology in a window unit? Amazing!
I bought one of these almost a year ago, which was when I started seeing it available online. It cost much more than other traditional 14K BTU window units but I was intrigued by the dual inverter technology. Before our house got redone, we had window units. Now every room has a split AC unit. My aunt wanted an AC for her house (large living room) so I ordered one of these LGs. I took a gamble and hoped the price difference was worth it. Zero regrets, and no problems with it! It's SO quiet -- I'd say louder than a split AC but a good bit quieter than a traditional window unit. You can easily watch TV or have a conversation with this on.
The 14K unit is HUGE. You'll want to think about installation before hand. It has a removable sleeve which gets installed first, then the insides slide into that. I had to put something outside to support the unit. The box is really big so that was a clue but definitely worth the effort.
My aunt's house has high ceiling and it's hot and humid most days here so she runs it often. I added a supplemental 8K BTU unit for super hot days because this 14K unit is on the small side for the area; the larger dual inverter unit would've been perfect but we didn't want to install a 220V line. Otherwise, this 14K on its own easily takes the edge off of hot days and certainly gets rid of humidity which makes things much more comfortable even if it's not an igloo. Inverter units are much more efficient and that was also a selling point. I would certainly spend the extra $ and purchase one of these again in the future.
Date published: 2020-08-29