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LG TONE PLATINUM® Bluetooth® Wireless Stereo Headset
Headset (HSP), Hands-Free (HFP), Advanced Audio Distribution (A2DP), Audio/Video Remote Control (AVRCP)
Up to 11 hours
Music Play Time
Up to 10 hours
Up to 17.3 days
Less than 2 hours
6.0" (W) x 7.04" (H) x 0.5" (D)
Call & Play/Pause Buttons
Inline on side of headset
Black, Silver, Gold
Harman Kardon® Platinum Sound
Tone & Talk™ Support**
Support for Android and Apple® Devices
Audio Speaker Optimization Technology
Balanced Armature Speaker Technology
Qualcomm® aptX™*** compatibility
Qualcomm aptX / Qualcomm aptX HD
In the Box
LG TONE PLATINUM Bluetooth Stereo Headset (HBS-1100)
Micro USB Charging Cable (AC Adapter Head Not Included)
Extra Ear Gels (Small and Large)
Includes: User Manual, Quick Start Guide, & Warranty Card
What people are saying
Rated 1 out of
Glen A from
DO NOT BUY!!The headphones ARE GREAT!! But NO AFTERMARKET support for repairs!! If you spend $200+, and it breaks, LG just gives you the middle finger and tells you tough luck!
Date published: 2019-07-22
Rated 5 out of
HBS-1100 earphones - love them!This is my second pair. I love them. Charge lasts a good while and the sound clarity is outstanding.
Date published: 2019-01-27
Rated 5 out of
Awesome HeadsetI bought this headset for myself & I love it. The features are great & the sound quality is really good. I also the the color.
Ask your questions. Share your answers. Please review the detailed product information and help guides in the Product Support section for this product prior to posting a question.
My right earbud has a shortage in them and I don't have my receipt anymore is there anyway I can send them in to see if they are repairable. I love them so I told my sister to buy them now her left earbud is out is this a recall issue
Asked by: EDS1
We regret the inconvenience you have experienced with this Bluetooth Headset. If the volume on the headset has been raised, as has the volume of the phone, and the sound still cannot be heard or is unbalanced, then the unit may require service. Please contact our Wireless Customer Interactive Center at 800-793-8896 to make proper service arrangements.
Answered by: NeilE
Date published: 2017-08-05
Can't hear the battery low notification...
How do I fix it!
Asked by: Tippy74
We regret the inconvenience you have experienced with this Bluetooth Headset. If the notification alarm cannot be heard, then it is recommended to increase the volume setting on the headset itself. If this does not resolve the matter, please contact our Wireless Customer Interactive Center at 800-793-8896 for additional assistance.
Answered by: NeilE
Date published: 2017-04-10
does it have external speakers like Active plus ?
Asked by: Leon123456678
Thanks for your interest in the LG Tone Bluetooth Stereo Headset, and I’ll be happy to help!
I checked LG’s website, and it looks like these don’t include the external speakers like the Active + per the “Key Features” included under each model:
LG Tone Platinum:
LG Tone Active +:
I hope this helps you out!
Jen, AT&T Community Specialist
Answered by: Jen with ATT
Date published: 2016-11-30
Love the headset, just purchased 6/25/16 and it stopped taking a charge? Anyone else run into that issue.
Asked by: Marcus1004
Thanks for posting your question and I’m sorry to hear about the LG headset no longer charging.
I would recommend to connect with LG to get further assistance for the issue you are having, since the headset comes with a 1 year manufactures warranty.
Please visit http://www.lg.com/us/support/chat-and-email-information to connect with LG and get warranty assistance.
Thanks for choosing AT&T and I hope this helps!
Rocco, AT&T Community Specialist
Answered by: Gerald Sellers
Date published: 2016-07-27
Will it stay on while I work out
Asked by: Pep elopes
Hey Pep elopes
I can answer this question! It does depend on the type of activity you will be performing but I personally have these exact headphones and they work great. I have had them fall out of my ears from time to time, but that was during moment of unusually high activity. If you plan on going for a run or taking them to the gym they’ll work great!
Hope you have a great work out!
Answered by: Darren with ATT Mobility
Date published: 2016-07-15
How do I get them or charge, the light want come on,and want charge, just got them three weeks ago
Asked by: Jayone
We regret the inconvenience you have experienced with this Bluetooth Headset. Be certain that the provided charging cable is connected properly to the charging port, and plugged in properly. If this does not resolve the matter, please contact our Wireless Customer Interactive Center at 800-793-8896.
Answered by: NeilE
Date published: 2016-06-17
Are the earbuds retractable?
Asked by: BecketsMum
Thank you for posting your question!
I have researched this for you and found that the earbuds on the Lg Tone Platinum Black headset are retractable.
If you would like to learn more about this amazing headset, please visit http://www.lg.com/us/lg-friends/lg-HBS-1100-Silver-tone-platinum.
- Spencer O AT&T Social Media Manager
Answered by: ATT Mobility Care Team
Date published: 2016-05-13
Can this be synced with 2 phones at the same time? For example I have a work and a personal IPhone and would like to use for both phones
Asked by: Danette2
It states right on the box: Multi-connection, pairs up to 2 devices.
*LG TONE Free (HBS-FL7) not available to residents of the state of Indiana until further notice.
Prices, promotions and availability may vary by model, store, and online. Prices subject to change without notice. Quantities are limited. Check with your local retailers for their final price and availability.
Stay entertained, connected and informed whenever and wherever you roam with LG TONE Bluetooth® headsets. From cutting-edge designs, to the ultimate in connectivity, experience LG’s innovative wireless headphones.
Talk and listen hands-free — but with the clarity, superior audio and performance you need to stay seamlessly in touch and entertained anytime, anywhere. Discover the magic of a wireless LG TONE Bluetooth® headset and explore impressive features designed to make your life easier, whether you’re at work, biking the trail, at the gym, or just kicking back at home. Our entire lineup of LG TONE™ products feature the ultimate in rich audio and clarity and the best in innovative LG technology and iPhone/Android compatibility. Let’s start with the LG TONE Ultra α™ Bluetooth® headphones, boasting retractable earbuds, Advanced Quad-Layer Speaker Technology™ for balanced audio and less distortion, Dual MEMS Microphones, delivering voice clarity for clear conversation, not to mention a timeless, sophisticated design. Next is the LG TONE Ultra™, also featuring Advanced Quad-Layer Speaker Technology™, as well as JBL Signature Sound for high-quality acoustic performance, and a lightweight, contoured design that’ll stay put. Discover the flawless style, and easy-to-use features of the LG TONE Ultra SE™, which lets you make calls and listen to music through its convenient external speaker, while delivering amazing acoustic performance and intuitive wire management for a comfortable, customized fit. But those are just a few of our wireless headsets. Be sure to browse the stunning LG TONE Platinum α™ and Platinum SE™ wireless headphones with a dedicated button with push-to-talk service for Google Assistant, as well, and see how you really can do it all, hands-free.
Discover LG’s complete collection of innovative products that keep you stylishly in tune on-the-go, including state-of-the-art cell phones and mobile devices and all of LG’s newest, most innovative mobile accessories. Find everything you need to stay connected with LG and see how we’re making life good.