• Smooth-contoured Design with Anodized Brushed Aluminum Alloy Trim
  • Hi-Fi Sound
  • Harman Kardon® Platinum Sound
  • Balanced Armature Speaker Unit
  • Dual MEMS Microphones
LG TONE PLATINUM® Bluetooth® Wireless Stereo Headset


    • Bluetooth Specification
    • Version 4.1
    • Supported Bluetooth Profiles
    • Headset (HSP), Hands-Free (HFP), Advanced Audio Distribution (A2DP), Audio/Video Remote Control (AVRCP)
    • Talk Time
    • Up to 11 hours
    • Music Play Time
    • Up to 10 hours
    • Standby Time
    • Up to 17.3 days
    • Charging Time
    • Less than 2 hours
    • Operating Range
    • 33 ft.
    • Dimensions
    • 6.0" (W) x 7.04" (H) x 0.5" (D)
    • Weight
    • 2.05 oz.
    • Bluetooth Version
    • 4.1
    • Call & Play/Pause Buttons
    • Inline on side of headset
    • Available Colors*
    • Black, Silver, Gold
    • Sound Profile
    • Harman Kardon® Platinum Sound
    • Tone & Talk™ Support**
    • Support for Android and Apple® Devices
    • Audio Speaker Optimization Technology
    • Balanced Armature Speaker Technology
    • Qualcomm® aptX™*** compatibility
    • Qualcomm aptX / Qualcomm aptX HD

In the Box

    • Bluetooth Headset
    • LG TONE PLATINUM Bluetooth Stereo Headset (HBS-1100)
    • USB Charging
    • Micro USB Charging Cable (AC Adapter Head Not Included)
    • Ear Gels
    • Extra Ear Gels (Small and Large)
    • Product Documents
    • Includes: User Manual, Quick Start Guide, & Warranty Card


    • UPC
    • 815425021222

What people are saying

Rated 1 out of 5 by from DO NOT BUY!! The headphones ARE GREAT!! But NO AFTERMARKET support for repairs!! If you spend $200+, and it breaks, LG just gives you the middle finger and tells you tough luck!
Date published: 2019-07-22
Rated 5 out of 5 by from HBS-1100 earphones - love them! This is my second pair. I love them. Charge lasts a good while and the sound clarity is outstanding.
Date published: 2019-01-27
Rated 5 out of 5 by from Awesome Headset I bought this headset for myself & I love it. The features are great & the sound quality is really good. I also the the color.
Date published: 2018-06-28
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Ask your questions. Share your answers.
Please review the detailed product information and help guides in the
Product Support section for this product prior to posting a question.

My right earbud has a shortage in them and I don't have my receipt anymore is there anyway I can send them in to see if they are repairable. I love them so I told my sister to buy them now her left earbud is out is this a recall issue 

Asked by: EDS1
We regret the inconvenience you have experienced with this Bluetooth Headset. If the volume on the headset has been raised, as has the volume of the phone, and the sound still cannot be heard or is unbalanced, then the unit may require service. Please contact our Wireless Customer Interactive Center at 800-793-8896 to make proper service arrangements.
Answered by: NeilE
Date published: 2017-08-05

Can't hear the battery low notification... How do I fix it! Thanks

Asked by: Tippy74
We regret the inconvenience you have experienced with this Bluetooth Headset. If the notification alarm cannot be heard, then it is recommended to increase the volume setting on the headset itself. If this does not resolve the matter, please contact our Wireless Customer Interactive Center at 800-793-8896 for additional assistance.
Answered by: NeilE
Date published: 2017-04-10

does it have external speakers like Active plus ?

Asked by: Leon123456678
Hey Leon123456678! Thanks for your interest in the LG Tone Bluetooth Stereo Headset, and I’ll be happy to help! I checked LG’s website, and it looks like these don’t include the external speakers like the Active + per the “Key Features” included under each model: LG Tone Platinum: LG Tone Active +: I hope this helps you out! Jen, AT&T Community Specialist
Answered by: Jen with ATT
Date published: 2016-11-30

Love the headset, just purchased 6/25/16 and it stopped taking a charge? Anyone else run into that issue.

Asked by: Marcus1004
​Howdy Marcus1004, Thanks for posting your question and I’m sorry to hear about the LG headset no longer charging. I would recommend to connect with LG to get further assistance for the issue you are having, since the headset comes with a 1 year manufactures warranty. Please visit to connect with LG and get warranty assistance. Thanks for choosing AT&T and I hope this helps! Rocco, AT&T Community Specialist
Answered by: Gerald Sellers
Date published: 2016-07-27

Will it stay on while I work out

Asked by: Pep elopes
Hey Pep elopes I can answer this question! It does depend on the type of activity you will be performing but I personally have these exact headphones and they work great. I have had them fall out of my ears from time to time, but that was during moment of unusually high activity. If you plan on going for a run or taking them to the gym they’ll work great! Hope you have a great work out!
Answered by: Darren with ATT Mobility
Date published: 2016-07-15

How do I get them or charge, the light want come on,and want charge, just got them three weeks ago

Asked by: Jayone
We regret the inconvenience you have experienced with this Bluetooth Headset. Be certain that the provided charging cable is connected properly to the charging port, and plugged in properly. If this does not resolve the matter, please contact our Wireless Customer Interactive Center at 800-793-8896.
Answered by: NeilE
Date published: 2016-06-17

Are the earbuds retractable? 

Asked by: BecketsMum
Hi BecketsMum- Thank you for posting your question! I have researched this for you and found that the earbuds on the Lg Tone Platinum Black headset are retractable. If you would like to learn more about this amazing headset, please visit Thanks- - Spencer O AT&T Social Media Manager
Answered by: ATT Mobility Care Team
Date published: 2016-05-13

Can this be synced with 2 phones at the same time? For example I have a work and a personal IPhone and would like to use for both phones

Asked by: Danette2
It states right on the box: Multi-connection, pairs up to 2 devices.
Answered by: cable860
Date published: 2016-06-11
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