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LG TONE PLATINUM® Bluetooth® Wireless Stereo Headset
Headset (HSP), Hands-Free (HFP), Advanced Audio Distribution (A2DP), Audio/Video Remote Control (AVRCP)
Up to 11 hours
Music Play Time
Up to 10 hours
Up to 17.3 days
Less than 2 hours
6.0" (W) x 7.04" (H) x 0.5" (D)
Call & Play/Pause Buttons
Inline on side of headset
Black, Silver, Gold
Harman Kardon® Platinum Sound
Tone & Talk™ Support**
Support for Android and Apple® Devices
Audio Speaker Optimization Technology
Balanced Armature Speaker Technology
Qualcomm® aptX™*** compatibility
Qualcomm aptX / Qualcomm aptX HD
In the Box
LG TONE PLATINUM Bluetooth Stereo Headset (HBS-1100)
Micro USB Charging Cable (AC Adapter Head Not Included)
Extra Ear Gels (Small and Large)
Includes: User Manual, Quick Start Guide, & Warranty Card
What people are saying
Rated 5 out of
HBS 100I have used these for last two or so years and these work great.. And I have been looking for the same and these are not available. The only issue is that right side ear bud is not working now. The noise cancellation feature is the best and I am unable to find a new one to purchase. I wish to know from LG what is the new product that replaces this HBS-1100 with same features.
Date published: 2020-11-23
Rated 5 out of
Loved themThey have an amazing sound good for calls and long lasting I had mine for two years before any issues occurred
Date published: 2020-08-15
Rated 2 out of
Incredible sound but not durableGreat sound and very clear voice. I only use this for mobility around office when on conference calls. Definitely not heavy use.
After 14 months, the small center screen protecting the speaker fell out in my ear. It stayed on the outer ear so there was no damage.Phew!. It was out of warranty and it kept working so I kept using it. Today my left side quit working in the middle of a call. I can wiggle cord and get static but no sound. reboot, re-pair. Nothing.. It is about 2 years old...
While the sound was great, I simply expect a longer life span. I could accept a shorter charge time, but to fail simply ins't acceptable at this price point.
Refer to the detailed Warranty information delivered in your product packaging.
If you need Repair Service, submit an online
Request a Repair or
Please have the Serial number of your product and proof of purchase ready.
Out-of-warranty service fees may apply for diagnosis, parts, and labor.
ASK & ANSWER
Ask your questions. Share your answers. Please review the detailed product information and help guides in the Product Support section for this product prior to posting a question.
My search has separated from the rubber piece at the back of the neck how do I fix it
Asked by: DragonLady9
We hate to hear that, but would love to be able to help. We would be happy to see what's going on. You can contact our Customer Support by any of the below options:
Facebook Messenger: https://www.facebook.com/LGUSA/
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Answered by: ChrisPSM
Date published: 2020-01-03
I have fully charged my new set but when I turned them on the power indicator light is not coming on.
Asked by: Karen74
We are sorry to hear you are having trouble getting your headset connected. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 so we can see what is going on. ^CP
Answered by: ChrisPSM
Date published: 2018-12-26
I lost an ear bud on my LG Platinum HBS-1100 - Premium Wireless Stereo Headset. What do I need to do to get a replacement?
Asked by: afib
Parts and accessories can be obtained through our parts distributor, Encompass Parts. Their contact number, for placing orders and pricing information, is 866-779-7906. You can also use their website, at https://www.encompassparts.com/ ^CP
Answered by: ChrisPSM
Date published: 2018-09-28
I am looking for headphones that can connect to my laptop and cell phone at the same time. I use skype for business on my computer and need to connect to computer as well as cell phone at same time. Can these headphones do this?
Asked by: ramyhakim
Hi Ramyhakim. The LG TONE PLATINUM® Bluetooth® Wireless Stereo Headset, Model # HBS-1100 and most of our other Tone Series Bluetooth® Wireless Stereo Headsets support Multiple Connections and can be paired to a mobile phone and a PC simultaneously. If simultaneously connected to two devices, the main functions work based on the “Main Connected Device.”...^IFV
Answered by: LGJoel
Date published: 2018-07-27
Why headset doesn’t turn on??
It’s fully charged and when it’s connected to cable, blue indicator turn on
Asked by: Parhaammm
Hi, we see you are contacting us from Iran. If the unit will not power up, we suggest you contact the customer service in your area for repair service. Please contact the LG Support Center in the Iran at http://www.lg.com/common/index.jsp for assistance. ^AC
Answered by: Amber C
Date published: 2018-07-06
how do you know when it's charged?
Asked by: jrock87
The indicator light on the LG TONE PLATINUM® Bluetooth® Wireless Stereo Headset, Model # HBS1100 has different colors that show the Battery Status. When it is red, it indicates that it is charging. When the light turns purple, it indicates that the battery is 80% charged and when it turns blue, it indicates that the battery is fully charged...^IFV
Answered by: LGJoel
Date published: 2018-06-15
My no longer is taking a charge. Is there a way to replace the battery?
Asked by: SactoSteve
Replacing the battery of the headset would require sending the unit in for repair. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
Answered by: ChrisPSM
Date published: 2018-05-05
How to restore sound to the left channel? The Platinum suddenly stopped playing sound in the left ear. I deleted and reinstalled it in the Bluetooth app which didn’t help. Thanks.
Asked by: Yuri1
It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
*LG TONE Free (HBS-FL7) not available to residents of the state of Indiana until further notice.
Actual features, functionality, and other product specifications may differ and are subject to change without notice. Prices, promotions, and availability may vary by model, store, and online. Prices subject to change without notice. Quantities are limited. Check with your local retailers for their final price and availability.
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