HBS-1100 Silver

LG TONE PLATINUM® Bluetooth® Wireless Stereo Headset

  • Smooth-contoured Design with Anodized Brushed Aluminum Alloy Trim
  • Hi-Fi Sound
  • Harman Kardon® Platinum Sound
  • Balanced Armature Speaker Unit
  • Dual MEMS Microphones
LG TONE PLATINUM® Bluetooth® Wireless Stereo Headset


  • Bluetooth Specification
    Version 4.1
    Supported Bluetooth Profiles
    Headset (HSP), Hands-Free (HFP), Advanced Audio Distribution (A2DP), Audio/Video Remote Control (AVRCP)
  • Talk Time
    Up to 11 hours
    Music Play Time
    Up to 10 hours
  • Standby Time
    Up to 17.3 days
    Charging Time
    Less than 2 hours
  • Operating Range
    33 ft.
    6.0" (W) x 7.04" (H) x 0.5" (D)
  • Weight
    2.05 oz.
    Bluetooth Version
  • Call & Play/Pause Buttons
    Inline on side of headset
    Available Colors*
    Black, Silver, Gold
  • Sound Profile
    Harman Kardon® Platinum Sound
    Tone & Talk™ Support**
    Support for Android and Apple® Devices
  • Audio Speaker Optimization Technology
    Balanced Armature Speaker Technology
    Qualcomm® aptX™*** compatibility
    Qualcomm aptX / Qualcomm aptX HD

In the Box

  • Bluetooth Headset
    LG TONE PLATINUM Bluetooth Stereo Headset (HBS-1100)
    USB Charging
    Micro USB Charging Cable (AC Adapter Head Not Included)
  • Ear Gels
    Extra Ear Gels (Small and Large)
    Product Documents
    Includes: User Manual, Quick Start Guide, & Warranty Card


  • UPC

What people are saying

Rated 4 out of 5 by from Longer play time For the price of these 11 hours just doesn’t seem to be adequate there are some that are 15 to 24 hour play time less expensive just wish it had more than 11 hours other than that so far so good
Date published: 2019-12-26
Rated 3 out of 5 by from Hype Bought these at a Verizon store in summer of 2018, worked nicely with the exception of one or the earbuds not retracting all the way from day 1. About 3 months ago or so (8/2019) approximately after a year of having them it starts to randomly shut off and on. So annoying I can't even use them anymore. $200 down the drain, thought I'd have them longer and get lots of use.
Date published: 2019-11-18
Rated 3 out of 5 by from Bitter sweet Purchased mine about a year ago, six months in the button that advances music stopped working. I lived with that because I like the sound coming out of headset. Two weeks ago, I went kayaking and was capsized with headset on, had to swim 30 yards to shore while holding on to my kayak to keep it from sinking. I didnt realize I still had my heaset on until I got home 45 mins later; low and behold the the music advance button was working again, but the sound is now muffled in one ear. My fault, my bad, my loss and yet, my gain. Who knew they were kinda waterproof?!
Date published: 2019-08-28
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Ask your questions. Share your answers.
Please review the detailed product information and help guides in the
Product Support section for this product prior to posting a question.

My search has separated from the rubber piece at the back of the neck how do I fix it

Asked by: DragonLady9
We hate to hear that, but would love to be able to help. We would be happy to see what's going on. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Answered by: ChrisPSM
Date published: 2020-01-03

I have fully charged my new set but when I turned them on the power indicator light is not coming on.

Asked by: Karen74
We are sorry to hear you are having trouble getting your headset connected. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 so we can see what is going on. ^CP
Answered by: ChrisPSM
Date published: 2018-12-26

I lost an ear bud on my LG Platinum HBS-1100 - Premium Wireless Stereo Headset. What do I need to do to get a replacement?

Asked by: afib
Parts and accessories can be obtained through our parts distributor, Encompass Parts. Their contact number, for placing orders and pricing information, is 866-779-7906. You can also use their website, at https://www.encompassparts.com/ ^CP
Answered by: ChrisPSM
Date published: 2018-09-28

I am looking for headphones that can connect to my laptop and cell phone at the same time. I use skype for business on my computer and need to connect to computer as well as cell phone at same time. Can these headphones do this?

Asked by: ramyhakim
Hi Ramyhakim. The LG TONE PLATINUM® Bluetooth® Wireless Stereo Headset, Model # HBS-1100 and most of our other Tone Series Bluetooth® Wireless Stereo Headsets support Multiple Connections and can be paired to a mobile phone and a PC simultaneously. If simultaneously connected to two devices, the main functions work based on the “Main Connected Device.”...^IFV
Answered by: LGJoel
Date published: 2018-07-27

Why headset doesn’t turn on?? It’s fully charged and when it’s connected to cable, blue indicator turn on

Asked by: Parhaammm
Hi, we see you are contacting us from Iran. If the unit will not power up, we suggest you contact the customer service in your area for repair service. Please contact the LG Support Center in the Iran at http://www.lg.com/common/index.jsp for assistance. ^AC
Answered by: Amber C
Date published: 2018-07-06

how do you know when it's charged?

Asked by: jrock87
The indicator light on the LG TONE PLATINUM® Bluetooth® Wireless Stereo Headset, Model # HBS1100 has different colors that show the Battery Status. When it is red, it indicates that it is charging. When the light turns purple, it indicates that the battery is 80% charged and when it turns blue, it indicates that the battery is fully charged...^IFV
Answered by: LGJoel
Date published: 2018-06-15

My no longer is taking a charge. Is there a way to replace the battery?

Asked by: SactoSteve
Replacing the battery of the headset would require sending the unit in for repair. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
Answered by: ChrisPSM
Date published: 2018-05-05

How to restore sound to the left channel? The Platinum suddenly stopped playing sound in the left ear. I deleted and reinstalled it in the Bluetooth app which didn’t help. Thanks. 

Asked by: Yuri1
It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
Answered by: ChrisPSM
Date published: 2018-03-16
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