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LG TONE ULTRA™ Wireless Stereo Headset

Key Features

  • JBL® Signature Sound
  • Ambient Noise Cancellation (ANC)
  • 3D NeckBehind™ (Around-The-Neck Wearing Style with Body-Contoured Fit) Design
  • Google Voice™ Actions Integration
TECHNICAL SPECIFICATIONS

What People Are Saying

Rated 1 out of 5 by from Left Ear bud I have had to return this product about four times each time the left ear bud stops working. I am having to send it back again. this time I want a refund.
Date published: 2018-12-05
Rated 1 out of 5 by from Worked ok for 6 months then stopped Product became defective after 6 months. It won't turn off after charging.
Date published: 2018-09-16
Rated 2 out of 5 by from Excellent headset I bought this last year, comfortable to wear, sound quality was good. I live in the Middle East I’m unable to get after service for battery replacement, the battery life was just 1 year.
Date published: 2017-10-02
Rated 5 out of 5 by from Extremely happy with this headset. I have had my headset a little over a month now and have been very pleased with it. The battery life has been excellent for me. I don't use it every single day, probably 3-4 days a week. I use the Tone and Talk app, so I can send and receive texts, hands free. Overall, I have been very happy with my purchase.
Date published: 2017-09-22
Rated 5 out of 5 by from Great sound! I love this headset. Wonderful sound and great battery life. It's not my first one. I have been using LG headsets for a few years now.
Date published: 2017-09-22
Rated 1 out of 5 by from Sucks DO NOT BUY I bought a pair and immediately had issues with them. Tried to return them to LG and got the run around. Lost alot of respect from LG as a company. Did some research to find out they really suck. Not the only person to give it a 1 star. LG should step their game up to keep customers more content with all the technology out there s!h.......
Date published: 2017-09-10
Rated 4 out of 5 by from Great I bought this two months ago and my left headset stopped working suddenly
Date published: 2017-07-24
Rated 2 out of 5 by from Battery life I bought this product not even month ago and I'm sending back to LG
Date published: 2017-07-16
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ASK & ANSWER

Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

how stop the vibration in this headset.

Asked by: N lal
We are sorry; we are only able to support products in the USA. For the proper support channels, please see www.lg.com/in/support ^AC
Answered by: Amber C
Date published: 2018-02-20

My Head set is set by some different language.How to change the Language

Asked by: N lal
We are sorry; we are only able to support products in the USA. For the proper support channels, please see www.lg.com/in/support ^AC
Answered by: Amber C
Date published: 2018-02-19

Since vibration was working continuously.The battery power is coming down quickly. Any suggestion please...

Asked by: N lal
We are sorry; we are only able to support products in the USA. For the proper support channels, please see www.lg.com/in/support ^AC
Answered by: Amber C
Date published: 2018-02-19

My headset quit working and now wont turn off charge or connect to any thing. No response from it. Just a blue flashing light. Whats wrong with it

Asked by: Anonymous
Hello, sounds like we may need to perform some troubleshooting, please send us a direct message on Twitter at @LGUSSupport or on Facebook at @LGUSSupport when you are with the unit so we can help out. If you prefer to call, give us a ring at 1-800-243-0000 ^AC
Answered by: amber
Date published: 2018-01-22

What distance will my headset and connected device be able to withstand without interrupting the connection?

Asked by: Devanaire
If the paired devices are separated by a range of 30 feet (10 meters) or more, the headset and phone will disconnect and the HBS-800 will vibrate to alert you. ^CP
Answered by: ChrisPSM
Date published: 2017-12-18

My headset speaks a foreign language.... How do I reset it back to English

Asked by: Amg711
Hello, you will need to change it in the LG BT Reader Plus application downloaded from the Google Play store that is linked to your headset. ^AC
Answered by: amber
Date published: 2017-12-13

I thought you didn’t have to have the earbuds in to hear your phone

Asked by: Char13
The HBS-800 does not have speakers on the neckband so utilizing the earbuds are the only option to receive sound. ^CP
Answered by: ChrisPSM
Date published: 2017-12-06

The blue light is not turning on and the headset is not showing pairing visibility

Asked by: Hgtr
It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
Answered by: ChrisPSM
Date published: 2017-11-29
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