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LG TONE ULTRA™ Premium Wireless Stereo Headset

Key Features

  • Retractable Earbuds
  • Passive Noise Cancellation
  • JBL® Signature Sound
  • Quad-Layer Speaker Technology and Digital MEMS Microphone

available colors:

Smooth Black Discontinued

What People Are Saying

Rated 2 out of 5 by from Failed, way too soon, great idea, pour execution failed way too soon, first one of the earbuds quit working, then the plastic separated
Date published: 2019-04-24
Rated 5 out of 5 by from These were the best They broke, but they were great while they lasted. Good sound, great mic. I wish they weren’t discontinued.
Date published: 2019-01-24
Rated 5 out of 5 by from Great head set The best I've ever had, they work great. The best till they fell apart on me. I can't say enough about how great they were
Date published: 2019-01-20
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Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

My volume is very low what do I need to do

Asked by: Jessica28
Please be sure to turn the volume up on the Bluetooth device and the handset. Please give us a ring at 1-800-243-0000 when you are with the unit for more troubleshooting, if needed. ^AC
Answered by: Amber C
Date published: 2018-03-29

The blue LED light isn’t coming on when I try to charge my headset. It’s not charging anymore and I don’t know why. Is there a fix for this? Idk what caused this

Asked by: Jdub623
It might be that the USB Charging cable that came as an included accessory with your LG LG TONE ULTRA® Premium Bluetooth® Wireless Stereo Headset, Model # HBS-810 is defective. Try using the cable for your phone to see if the Blue LED turns on to indicate that it is charging...^IFV
Answered by: LGJoel
Date published: 2018-03-29

 How do I unmute my microphone on my headset model number HBS810 

Asked by: Mr oooog
Slide the VOLUME jog button to the “+” position and the FF/REW jog button to the REW position at the same time for 1 second to mute/unmute the microphone during conversation. ^AC
Answered by: amber
Date published: 2018-03-29

Is it waterproof

Asked by: Kj04
The HBS-810 headsets are not. ^AC
Answered by: amber
Date published: 2018-03-29

everything is paired with the phone and headset. I can call and receive calls but the headset does not vibrate when receiving calls. I held the volume button on the headset and it said vibration on. The phone vibrates but not the headset.

Asked by: nadine87
If you're still experiencing issues, head to our support page on Twitter, @LGUSSupport or on facebook at and our specialists will be happy to look into it. ^CP
Answered by: ChrisPSM
Date published: 2018-03-29

Using the LG HBS 810 I'm finding that the Galaxy Note 8 is audibly ringing and reading my messages and other selected apps thru the speaker while also transmitting (ringing and verbiage) thru the headset. This has just started. Any recommendations?

Asked by: Kinnamon
If you are trying to turn off the ringing and verbiage through the headset you can do this through the Tone and Talk app. If you're in need of some guidance with using your headset, please head to our support page at @LGUSSupport on Twitter so a specialist can help out. ^CP
Answered by: ChrisPSM
Date published: 2017-11-28

My Bluetooth works I can hear them but they can't hear me what can I do?

Asked by: Fishstick
It is recommended to ensure that the microphone pin-hole is not obstructed during the call process. If this is not the case, then please contact our Wireless Customer Interactive Center at 800-793-8896 for additional suggestions.
Answered by: NeilE
Date published: 2017-10-16

Is the LG headset model HBS-810 waterproof? 

Asked by: Vampyri
Hello Vampyri, it is not waterproof.
Answered by: amber
Date published: 2017-11-01
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