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LG TONE ULTRA™ Premium Wireless Stereo Headset

Key Features

  • Retractable Earbuds
  • Passive Noise Cancellation
  • JBL® Signature Sound
  • Quad-Layer Speaker Technology and Digital MEMS Microphone

available colors:

Smooth Black Discontinued

What People Are Saying

Rated 5 out of 5 by from This product is very good for me, I bought it like almost a year is still great, but I don't know how I press something on the left side and it was broken. I'm very sorry for myself. I'm still looking for it at different store. But I can't get it.
Date published: 2018-12-07
Rated 1 out of 5 by from This HSB-810 Started having problems after the 3rd day of use. Lost audio from the right ear bud then a few more days latter the left ear bud stopped working. Very unsatisfied with the product.
Date published: 2018-11-07
Date published: 2018-10-23
Rated 1 out of 5 by from Bluetooth Headset HBS-810 Bought headphones 2 months ago will not power back on. Sent in all my warranty information and warranty is on record. Called about defective headset and cannot get a replacement or repaired because I cannot find receipt since I moved. If I received confirmation of my warranty on file it should be replaced. Not Happy!
Date published: 2018-09-09
Rated 4 out of 5 by from compair headsets I bought the HBS 810 headset, after owning and using 720's, 770's, and 1100's. I am completely perplexed as to why LG still sells all the different models other than the 810's none of the others have the overall usability of the 810's. I have had and used the 810's now for over 6 months. Still going strong. Only thing I would like to be done is to have noise cancelation to take loud background noise out for the people that i'm talking to on the phone.
Date published: 2018-09-01
Rated 3 out of 5 by from Great while it worked! I bought this LG HBS-810, headset at a local warehouse club and I immediately loved their sound quality! Pros: Headset itself is pretty light and flexible. This makes it a breeze to wear on or store away contrary to the Infinim model which is much more rigid with more heft. Sound is very clean with plenty of bass without being overpowering. Almost a year in and running out of it's warranty, I started to experience issues with the audio on the right side. I requested a repair online through LG to which they immediately provided an online label. Total shipping and repair time took around 4 days. They even went ahead and replaced my headset with a newer model the HBS 820. Overall, I'm very pleased with LG's customer service!
Date published: 2018-06-19
Rated 1 out of 5 by from Worse model yet! I bought this product a few months ago ANd day by day the volume of the ear buds got lower and lower until they didn’t make any sound at all! I can not return them because I don’t have the receipt any longer. I am actually using my old LG headsets. They work much better the newer garbage. I will never purchase another headset made by LG. I am so mad at your customer service.
Date published: 2018-05-22
Rated 1 out of 5 by from I bought this over the holidays in december and now the sound barely works in the earbuds...
Date published: 2018-03-19
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Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

My volume is very low what do I need to do

Asked by: Jessica28
Please be sure to turn the volume up on the Bluetooth device and the handset. Please give us a ring at 1-800-243-0000 when you are with the unit for more troubleshooting, if needed. ^AC
Answered by: Amber C
Date published: 2018-03-29

The blue LED light isn’t coming on when I try to charge my headset. It’s not charging anymore and I don’t know why. Is there a fix for this? Idk what caused this

Asked by: Jdub623
It might be that the USB Charging cable that came as an included accessory with your LG LG TONE ULTRA® Premium Bluetooth® Wireless Stereo Headset, Model # HBS-810 is defective. Try using the cable for your phone to see if the Blue LED turns on to indicate that it is charging...^IFV
Answered by: LGJoel
Date published: 2018-03-29

 How do I unmute my microphone on my headset model number HBS810 

Asked by: Mr oooog
Slide the VOLUME jog button to the “+” position and the FF/REW jog button to the REW position at the same time for 1 second to mute/unmute the microphone during conversation. ^AC
Answered by: amber
Date published: 2018-03-29

Is it waterproof

Asked by: Kj04
The HBS-810 headsets are not. ^AC
Answered by: amber
Date published: 2018-03-29

everything is paired with the phone and headset. I can call and receive calls but the headset does not vibrate when receiving calls. I held the volume button on the headset and it said vibration on. The phone vibrates but not the headset.

Asked by: nadine87
If you're still experiencing issues, head to our support page on Twitter, @LGUSSupport or on facebook at and our specialists will be happy to look into it. ^CP
Answered by: ChrisPSM
Date published: 2018-03-29

Using the LG HBS 810 I'm finding that the Galaxy Note 8 is audibly ringing and reading my messages and other selected apps thru the speaker while also transmitting (ringing and verbiage) thru the headset. This has just started. Any recommendations?

Asked by: Kinnamon
If you are trying to turn off the ringing and verbiage through the headset you can do this through the Tone and Talk app. If you're in need of some guidance with using your headset, please head to our support page at @LGUSSupport on Twitter so a specialist can help out. ^CP
Answered by: ChrisPSM
Date published: 2017-11-28

My Bluetooth works I can hear them but they can't hear me what can I do?

Asked by: Fishstick
It is recommended to ensure that the microphone pin-hole is not obstructed during the call process. If this is not the case, then please contact our Wireless Customer Interactive Center at 800-793-8896 for additional suggestions.
Answered by: NeilE
Date published: 2017-10-16

Is the LG headset model HBS-810 waterproof? 

Asked by: Vampyri
Hello Vampyri, it is not waterproof.
Answered by: amber
Date published: 2017-11-01
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