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LG TONE ULTRA® Premium Bluetooth® Wireless Stereo Headset

Key Features

  • JBL® Signature Sound
  • Retractable Earbuds
  • Dual MEMS Microphones
  • Quad-Layer Speaker Technology™*
  • Around-The-Neck Wearing Style
  • Qualcomm® aptX™ Compatible**

available colors:



As a premium Bluetooth® wireless stereo headset, the LG TONE ULTRA® featuring JBL® Signature Sound, allows for seamless control of your audio experience with retractable earbuds, Quad-Layer Speaker Technology™, and Dual MEMS Microphones for crystal clear voice clarity.

Technical Specifications
In the Box

What People Are Saying

Rated 5 out of 5 by from LG Repair Svc. I bought these 6 months ago, had some problems...contacted LG they were more than happy to stand behind there warranty. Only took 8 days to send off and receive replacement. "My next headset will be LG". Very satisfied with the LG product line. Thanks LG !
Date published: 2018-07-14
Rated 1 out of 5 by from Poor sound quality My husband bought me this headset for xmas and it was working fine when I play music, however, when I make calls....EVERYONE says that I sound muffled and they can't hear me unless I talk on the actual phone. What do I do?
Date published: 2018-07-11
Rated 5 out of 5 by from Life is Good with these on. Respectable headphones I've had these headphones for about a month now and waited till I use them before I review them. Absolutely the best I've ever had only ones I have that compared are a base station in the house but I can't take those out on the go can I.. An unimaginable long operating time on a single charge. I think they may have kidnapped aliens for the technology truthfully. For 4 days these things came up and told me "Battery High" the batteries I've only had them tell me " Battery Medium" twice and I charge them maybe once a week. Great audio microphone and speakers. They were in a higher price bracket than I'm usually used to paying for what normally turn into being disposable items, but these have been far better than many others I have purchased in the last 7 yrs. I'm glad that I bought them and I'm sure you will too.
Date published: 2018-07-08
Rated 5 out of 5 by from Great Look These are great ear phones and have a great look .
Date published: 2018-07-07
Rated 4 out of 5 by from Great headset I like this model so much that I have atleast 5 in the last 8 years starting from early HBS-710, 730, 750, 810 to the current gen HBS 820. I tried HBS-1100 in between but didn't like it at all. The best thing about this model is the flexible neck band and its fits nicely under shirt or over it. Plus the earbuds that retract completely. I use it all the time for calls the convenience of not having to lift the phone and hold it while being able to multi-task with hands-free I don't feel taking a call to be a burden anymore, with phone growing bigger and heavier this is a must have. Also using the headset shields from the harmful radiation from phone that are more intense during an active call. Battery is great last me a week of calls. The one complain I have about this is the under side had stickers for S/R number , QR code etch which had a plastic film on it that was scratching near collar bone when wearing it all day, I pulled it out now feels much better without it.
Date published: 2018-06-29
Rated 4 out of 5 by from Works as advertised I bought this for work and the Bluetooth has a range of about 55 feet battery lasts a whole 10 hour shift
Date published: 2018-06-19
Rated 4 out of 5 by from LG IS A LIDER IN THIS CATEGORY Been a regular user of bluethooth headphones sinse 1990 consider my self luke for discover this type of headset
Date published: 2018-06-15
Rated 2 out of 5 by from The headset is not good known one can here me I have to take the headset off Everyone says a sound muffled on the phone or far away I've only had the head set for 2 weeks itat
Date published: 2018-06-08
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Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

Does the headphone feel like rubber

Asked by: Gayda
Hi Gayda, Thanks for asking such a great question! This device is very slim and sleek looking, but no, it is not made of rubber. Please visit your local AT&T Retail Store for a more hands on experience with this headset. Thanks! Denise, AT&T Community Specialist
Answered by: Jehunt
Date published: 2018-07-02

Hi, Is there any specific AC/DC adapter with spec voltage and ampere for charging this or I can connect the charge cable in my laptop? thanks

Asked by: htchossein
The Rated Input Voltage for this headset is DC 4.75 V ~ 5.3 V, 400 mA. ^CP
Answered by: ChrisPSM
Date published: 2018-06-04

Is there a official app for my LG tone ultra?

Asked by: Thomasl85
The Tone & Talk™ application is a great feature for our headsets. ^CP
Answered by: ChrisPSM
Date published: 2018-05-03

Can I add this to my Bill?

Asked by: Jeff321
Greetings Jeff321, Excellent question! As of right now, you are able to add accessory installments to your plan in store only. The item or total must be $149 to $600 in order to be put on installments. I apologize for any inconvenience this may have caused, have a great day. Aaron, AT&T Community Specialist
Answered by: Ricardo S
Date published: 2018-05-01

Is the LG ultra 820 waterproof?

Asked by: Tee James
This product is not waterproof. Avoid humidity and water. ^CP
Answered by: ChrisPSM
Date published: 2018-03-09

Does this pair with a Google pixel phone?

Asked by: Christina555
The LG TONE ULTRA® Premium Bluetooth® Wireless Stereo Headset, MOdel # HBS-820 is a lightweight wireless stereo headset that uses Bluetooth technology and can be used as an audio accessory for any devices supporting either the A2DP or Hands-Free Bluetooth profiles...^IFV
Answered by: LGJoel
Date published: 2018-03-08

Does this version have the active noise cancelling, and the chin answer and pause / play buttons that the HSB800 did?

Asked by: FrustratedFan
Hello, the HBS-820 does not have those same features. ^AC
Answered by: Amber C
Date published: 2018-03-08

Can you pair to 2 phones simultaneously?

Asked by: Sunshine98
Yes, the HBS-820 can be paired to 2 devices. ^AC
Answered by: Amber C
Date published: 2018-03-06
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