HBS-820 Navy
  • JBL® Signature Sound
  • Retractable Earbuds
  • Dual MEMS Microphones
  • Quad-Layer Speaker Technology™*
  • Around-The-Neck Wearing Style
  • Qualcomm® aptX™ Compatible**
LG TONE ULTRA® Premium Bluetooth® Wireless Stereo Headset

Technical Specifications

  • Bluetooth Specification
    Version 4.1
    Supported Bluetooth Profiles
    Advanced Audio Distribution (A2DP), Audio/Video Remote Control Profile (AVRCP), Hands-Free (HFP), Headset (HSP)
  • Talk Time
    Up to 14.5 hours
    Music Play Time
    Up to 13 hours
  • Standby Time
    Up to 30 days
    Charging Time
    Less than 2 hours
  • Operating Range
    33 ft.
    6.0" (W) x 6.6" (H) x 0.6" (D)
  • Weight
    1.6 oz.
    Call & Play/Pause Buttons
    Inline on side of headset
  • Sound Profile
    JBL® Signature Sound
    Available Colors
    Black & Navy
  • Additional Features
    Jog Switches, VoLTE Support (HD Voice), Tone & Talk™, SMS/MMS reader with voice, speed dial & current time alert**, Qualcomm® aptX™ Compatible, Multi-Connection: Pair up to 2 devices, Auto-Reconnect, Passive Noise Cancellation

In the Box

  • Bluetooth Headset
    LG TONE ULTRA™ Bluetooth Stereo Wireless Headset (HBS-820)
    USB Charging
    Micro USB Charging Cable (AC Adapter Head Not Included)
  • Ear Gels
    Extra Ear Gels (One Set - Small)***
    Product Documents
    Includes: User Manual & Warranty Card


  • *
    Fuller bass, clearer voice, and less distortion on high frequencies.
    SMS Reading on Android™ devices may require free download ‘LG Tone & Talk’ app on Google Play™ store for SMS reading with voice. Google Play is a trademark of Google Inc. aptX compatibility required on source device
  • ***
    Select the correct size for optimal fit and better noise reduction and bass performance
    Qualcomm® aptX™ compatibility required on source device.


  • UPC

What people are saying

Rated 1 out of 5 by from poor service poor service and wish i would never bought them. they don't work. no futures ..no hearing no music . nothing
Date published: 2019-10-06
Rated 1 out of 5 by from poor service poor service and wish i would never bought them. they don't work. no futures ..no hearing no music . nothing
Date published: 2019-10-06
Rated 4 out of 5 by from Worked great for 1 year then switch failed. Used it for at least 10 hours a day. Beware that sweat can ruin the on-off switch. The last time I used it before it failed, I worked outside and was sweating a lot. I'm hoping I can repair it, but maybe not. Only recommended for use in low-humidity. Not recommended for work-outs at the gym, jogging or outside yard work. Ear bud rubbers also are slippery and fall out easily but can be replaced.
Date published: 2019-09-13
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Ask your questions. Share your answers.
Please review the detailed product information and help guides in the
Product Support section for this product prior to posting a question.

Does the headphone feel like rubber

Asked by: Gayda
Hi Gayda, Thanks for asking such a great question! This device is very slim and sleek looking, but no, it is not made of rubber. Please visit your local AT&T Retail Store for a more hands on experience with this headset. Thanks! Denise, AT&T Community Specialist
Answered by: Jehunt
Date published: 2018-07-02

Can I add this to my Bill?

Asked by: Jeff321
Greetings Jeff321, Excellent question! As of right now, you are able to add accessory installments to your plan in store only. The item or total must be $149 to $600 in order to be put on installments. I apologize for any inconvenience this may have caused, have a great day. Aaron, AT&T Community Specialist
Answered by: Ricardo S
Date published: 2018-05-01

How much talk time

Asked by: Zaddy
Talk Time is Up to 14.5 hours; Music Play Time is Up to 13 hours; Standby Time is Up to 30 days and Charging Time Less than 2 hours ^AC
Answered by: Amber C
Date published: 2018-03-06

Is there different rubber ear bod sizes?

Asked by: Rick30
The headset comes with small, medium and large ear gels. ^AC
Answered by: Amber C
Date published: 2018-02-22

My headset will not pair with any device, power hi,says it's ready but won't work,bout 6 months old!!! Any ideas thanks

Asked by: Big jay 3rd
It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
Answered by: ChrisPSM
Date published: 2017-12-13

Will it reed and send text

Asked by: Antney
The LG Tone Ultra III headset is able to read the messages to you but is unable to send text messages. ^CP
Answered by: LGAnswers
Date published: 2018-07-02

The rubber ear buds are ripping on my headset. Is there a way to buy just the rubber pieces that fit into your ear?

Asked by: Fitchb25
Parts and accessories can be obtained through our parts distributor, Encompass Parts. Their contact number, for placing orders and pricing information, is 866-779-7906. You can also use their website, at https://www.encompassparts.com/ ^CP
Answered by: ChrisPSM
Date published: 2017-12-06

Can this head set be connected to a land line phone?

Asked by: Nancy23606
I am sorry, but it has to be connected to compatible Bluetooth devices. ^AC
Answered by: amber
Date published: 2017-11-16
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