To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater).
LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. In order to get the best possible experience from our website, please follow below instructions.
If you’re using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater).
Advanced Audio Distribution (A2DP), Audio/Video Remote Control (AVRCP), Hands-Free (HFP), Headset (HSP)
Up to 15 hours
Music Play Time**
Up to 12 hours
Up to 25 days
Less than 2 hours
6.3" x 7.09" x 0.56"
Call & Play/Pause Buttons
On the side of the headset
Harman Kardon® Signature Sound
Black, Silver, Rose Gold
Tone & Talk 2.0**, Durable Wires made with Kevlar®, Metal-Layer Speaker Technology, Volume/Music Jog Switches, Retractable Earbuds, Adjustable Bass on the Earbud, Vibrating Call Alert, Audible Pairing Assistance, Audible Battery Status Alert
In the Box
LG TONE INFINIM Bluetooth Stereo Wireless Headset (HBS-920)
Micro USB Charging Cable (AC Adapter Head Not Included)
Extra Ear Gels (2 Sets Small and Large)
Includes: User Manual & Warranty Card
Certain features may use more power and cause actual time to vary.
aptX compatibility required on source device
Some colors may not be available at all carriers and providers
Requires download of free Tone & Talk app from Google Play.™
What people are saying
Rated 1 out of
DisappointedTook these out of the box yesterday, charged them up, and hooked them up. THERE WAS NO WAY TO ADJUST THE VOLUME. The toggle switch +- did not work.
My daughter has an older model and they work great for her.
Date published: 2019-09-24
Rated 5 out of
FreedomI bought this headset at the recommendation of my son. They work extremely well. I love the freedom of no longer having to worry that the cord of my earbuds would catch on anything. The sound is great; nice and clear.
Date published: 2018-10-21
Rated 3 out of
A great headset series: not a great versionI've had the HBS 900 for a few years, using them everyday; what a lot of pleasure! The sound for clear and full, the controls EZ to use. Two months ago the left side stopped working, no sound at all and I've read that this is a common problem.
I searched for a replacement and assumed the HBS 920 would have even better great sound with some new features. Disappointing. The sound is tinney to the point of unpleasant - the bass control of the ear buds does almost nothing and seems gimmicky. Finally, the controls are slightly re-positioned enough to be ergonomically challenging. I'm now used to them and still each time I use the volume control- I either hit the retraction button with my thumb or the call button with my palm; the on-off switch is hard to reach while wearing.
Buttom line for me, I could put up with the control issues of the HBS 920- although I find them challenging- if I could have the nice full sound of the HBS 900. But in general, I remain a huge fan of the retraction design of all the headphones in the series.
Ask your questions. Share your answers. Please review the detailed product information and help guides in the Product Support section for this product prior to posting a question.
I purchased my headset about 1 year ago and have used it maybe 2 or 3 times on trips. While using it today the right
ear piece is not working. Is there some remedy?
Asked by: cleckerd
We hate to hear that, but would love to be able to help. We would be happy to see what's going on with the sound on your headset. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 so we can get more info and see what we can do. ^CP
Answered by: LGAnswers
Date published: 2018-09-01
when I call out ,people are telling me they are having a hard time hearing me and they are getting a lot of backgroundd sounds
Asked by: motown818
It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
Answered by: LGAnswers
Date published: 2018-06-23
I have a Bluetooth that will not Work.
How can I return these and get a new one?
Asked by: Gidgette
For warranty help, please give us a call at 1-800-243-0000 or drop us a line on Twitter at @LGUSSupport or on Facebook at @LGUSSupport when you are with the unit. We will need more information to be able to assist. ^AC
Answered by: Amber C
Date published: 2018-04-15
How do i get mt LG-920 to read my sms messages?
Asked by: TonyaS
Yes, the HBS-920 is compatible with Tone & Talk. T&T supports various functions, including text and voice directions and calling. To install Tone & Talk, scan the QR code to the right or go to the Google Play™ store and search for “LG Tone & Talk” ^AC
Answered by: amber
Date published: 2018-01-31
I bought the LG Infiniti Bluetooth and one of the ear buds has pulled out, is this covered under warranty?
Asked by: georgie66
We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
Answered by: ChrisPSM
Date published: 2018-03-27
How do I connect my headphones to my PS4?
Asked by: Krausinator44
We would be unable to offer instructions on connecting the Bluetooth headset to the PS4, as we are not familiar with the PS4 settings and capabilities. The Bluetooth headset will automatically enter pairing mode once they are powered on, but for assistance connecting to the PS4, it would be suggested to contact Sony for better assistance.
Answered by: NeilE
Date published: 2017-10-16
How much are the ones with muffs
Asked by: Animal 90
We would need some clarification on which of our headsets you are referring to as having muffs. The LG TONE INFINIM® Wireless Stereo Headset, Model # HBS-920, like all our other Tone series Bluetooth Headsets are all earbuds...^IFV
Answered by: LGJoel
Date published: 2017-08-31
Is there a way to increase the microphone volume? I keep getting complains that no one can hear me unless I'm screening.
Asked by: Customer please
We regret the inconvenience you have experienced with this Bluetooth Headset. If this device is not operating properly, then it will likely require service. Please contact our Wireless Customer Interactive Center at 800-793-8896 to make proper service arrangements.
*LG TONE Free (HBS-FL7) not available to residents of the state of Indiana until further notice.
*Prices, promotions and availability may vary by store and online. Prices subject to change without notice. Quantities are limited. Check with your local retailers for final price and availability.
Stay entertained, connected and informed whenever and wherever you roam with LG TONE Bluetooth® headsets. From cutting-edge designs, to the ultimate in connectivity, experience LG’s innovative wireless headphones.
Talk and listen hands-free — but with the clarity, superior audio and performance you need to stay seamlessly in touch and entertained anytime, anywhere. Discover the magic of a wireless LG TONE Bluetooth® headset and explore impressive features designed to make your life easier, whether you’re at work, biking the trail, at the gym, or just kicking back at home. Our entire lineup of LG TONE™ products feature the ultimate in rich audio and clarity and the best in innovative LG technology and iPhone/Android compatibility. Let’s start with the LG TONE Ultra α™ Bluetooth® headphones, boasting retractable earbuds, Advanced Quad-Layer Speaker Technology™ for balanced audio and less distortion, Dual MEMS Microphones, delivering voice clarity for clear conversation, not to mention a timeless, sophisticated design. Next is the LG TONE Ultra™, also featuring Advanced Quad-Layer Speaker Technology™, as well as JBL Signature Sound for high-quality acoustic performance, and a lightweight, contoured design that’ll stay put. Discover the flawless style, and easy-to-use features of the LG TONE Ultra SE™, which lets you make calls and listen to music through its convenient external speaker, while delivering amazing acoustic performance and intuitive wire management for a comfortable, customized fit. But those are just a few of our wireless headsets. Be sure to browse the stunning LG TONE Platinum α™ and Platinum SE™ wireless headphones with a dedicated button with push-to-talk service for Google Assistant, as well, and see how you really can do it all, hands-free.
Discover LG’s complete collection of innovative products that keep you stylishly in tune on-the-go, including state-of-the-art cell phones and mobile devices and all of LG’s newest, most innovative mobile accessories. Find everything you need to stay connected with LG and see how we’re making life good.