To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater).
LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. In order to get the best possible experience from our website, please follow below instructions.
If you’re using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater).
The new LG TONE Platinum α™ delivers the ultimate performance in a Bluetooth® wireless headset without sacrificing comfort. Tuned by world renowned Harman Kardon®, the new TONE Platinum α™ features a metal-layer speaker unit that provides powerful bass and less distortion, as well as dual MEMS microphones for clear calls.
Duration of use may vary depending on the connected mobile device, features being used, settings, signal strength, operating temperature, frequency band, and other methods of use.
What people are saying
Rated 2 out of
Poor receptionI've had this model for a very short time and I've been told many times that I could not be understood or lots and lots of wind noise from the car AC.
Date published: 2019-07-12
Rated 1 out of
Midnight Rider from
DisappointedAbsolutely horrible microphone. I bought it for business and can't use it because everyone I speak with says it either fades out or just goes away.
And the range. At times I can get 15 ft away - maybe. Other times it doesn't work 3 ft away.
Date published: 2019-07-02
Rated 4 out of
If you are in an office setting or in a non sweat setting. These work great. However, in the field, in the heat, sweating. They do not work as well. They are crystal clear and have great reception. Their bluetooth capability is great if you forget your phone and walk into the other room. The only problem I have had with them is if they get too hot or if I am sweating, they do not work.
Ask your questions. Share your answers. Please review the detailed product information and help guides in the Product Support section for this product prior to posting a question.
How can I get mine repaired?
Asked by: Rlynch81
Please contact LG Customer Support so that we can better investigate your issues and assist you towards a resolution. You can contact our Customer Support by any of the below options:
Facebook Messenger: https://www.facebook.com/LGUSA/
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Answered by: ChrisPSM
Date published: 2019-07-12
Does this device have Google assistant?
Asked by: tray2024
You know it @tray2024!
ChrisZ, AT&T Community Specialist
Answered by: ATTChrisCS
Date published: 2019-05-20
Do your headsets have Multipoint? I have a need to switch between two Bluetooth transmitters in the same location.
Asked by: Steve973
Our headsets are able to connect to multiple connections at a time. ^CP
Answered by: ChrisPSM
Date published: 2019-04-23
Is it Siri Compatible
Asked by: Sumadea
It appears to be Siri compatible. Most headsets work with Siri by default, but looking at some LG threads, you can press the talk button for a short period of time to activate the 'Hey Siri' feature.
David, AT&T Community Specialist
Answered by: ATTDavidCS
Date published: 2019-04-12
I have a Samsung Galaxy s8+ would these be compatible for this phone?
Asked by: Ladyloyalty35
Yes, the Galaxy S8 is listed as compatible with this headset. It uses bluetooth V 5.0 so if a device is compatible with that version it will be able to connect to the headset. ^CP
Answered by: LGAnswers
Date published: 2019-04-06
Can this headset (HBS-930) be connected to two devices, such as an Android mobile phone and an Apple computer, at the same time? If yes, can you please provide instructions? Thank you.
Asked by: Jennn
You can connect up to 2 device at once. If the HBS-920 is simultaneously connected to two devices, the device that was connected most recently is the "Main Connected Device." The main functions work based on the Main Connected Device.
Manual Pairing a second device:
a) With the power off, press and hold the MFB and the PWR button at the same time for 2 seconds to enter Manual Pairing mode.
b) When the headset enters Pairing mode, the LED indicator will show a solid blue light.
c) On the device you wish to pair with, find the Bluetooth menu and search for or add new devices.
d) Select LG device from the list of devices.
e) If asked for a Pass/Pin Code, enter 0000 (4 zeros).
f) Once the devices are paired, you will hear “Your headset paired.” NOTE: The headset will automatically power off if not paired within 3 minutes.
Answered by: Amber C
Date published: 2019-01-27
Hi, which of the 2018 line-up of tone wireless headphones supports AptX-HD?
The only mention of support for this codec is for the HBS-1100, which came out 2 years ago and I already own.
Asked by: aaronrv
At this time we have not released an AptX-HD headset for 2018. ^AC
Answered by: Amber C
Date published: 2018-10-24
Which LG wireless headphones have noise cancellation? Do they all have it? it is hard to tell from the descriptions.
Asked by: BHayden
Hello, at this time we do not offer any headsets with noise cancellation. ^AC
Unable to compare products. Click "clear all" to compare different product types.
*Prices, promotions and availability may vary by store and online. Prices subject to change without notice. Quantities are limited. Check with your local retailers for final price and availability.
Get the ultimate performance in a Bluetooth® wireless headset without sacrificing on style or comfort. The around-the-neck LG TONE Platinum α™ (HBS-930) delivers thumping bass—minus the distortion—not to mention the crystal-clear calls you need to stay connected to family, friends or work — no matter where your day takes you. Here are just a few of the state-of-the-art features of these wireless headphones:
Layers of sound. The Multi-Layer Speaker Unit delivers clear and transparent sound with powerful bass and less distortion.
World-renowned Harman Kardon® on board. Now, you’ll enjoy high-quality acoustic performance with crisp treble and robust bass.
Dual MEMS microphones. With dual microphones on the LG TONE Platinum α™ headphones, you’ll get amazing voice precision for crystal-clear conversations.
Elegant design. This stunningly simple, yet beautiful design blends flawlessly with you, whether you’re hitting the trails or meeting with clients.
Long-lasting battery. With the 3.7 V / 220 mAh, Lithium-ion polymer battery, it’s easy to stay connected. Get up to 14 hours of talk time* and 14 hours of music play* with a charging time of less than 2 hours*.
See for yourself the entire lineup of LG TONE™ Bluetooth® headsets featuring the ultimate in rich audio and clarity and the best in innovative LG technology and iPhone/Android compatibility. Be sure to browse the LG TONE Ultra™ α, featuring Advanced Quad-Layer Speaker Technology™ and a lightweight, contoured design that’ll stay put—as well as the LG TONE Ultra™, which delivers amazing acoustic performance and intuitive wire management for a comfortable, customized fit—and last, but certainly not least, LG TONE Ultra SE™ and Platinum SE™ wireless headphones and take LG mobile with you on-the-go.