Discontinued
LS993 Platinum

LG G6™ | Sprint

  • 5.7” QHD+ FullVision Display
  • Wide Angle Front Camera
  • Dual 13 MP Rear Cameras
  • Square Camera Mode
  • Dolby Vision™ & HDR10 Supported
  • Water/Dust Resistant
LG G6™ | Sprint

What people are saying

Rated 3 out of 5 by from Average Smart Phone I love LG washers but I should have stuck with Samsung when comes to cell phones. Initially this phone seemed good but over time Voice texting awful, unable to understand simple words,sometimes wont even work when green microphone pressed. Phone has been serviced once and recently master reset to wipe phone clean. Phone still has voice texting issues and I will be on a screen and just reverts back to home screen for no reason. I feel like the for the money I spent this should be a way better phone. All I expect from a phone is to talk w/ friends/family, voice text and look occasional things up. I don't store huge files or listen to any downloaded music so not sure why this phone under performs for me.
Date published: 2020-02-10
Rated 4 out of 5 by from Well balanced and functional. I've hade tor about two months now, but it's the third one I've had, through no fault of the device/OEM. I've got mostly good things to say, I've got the sprint 993 version through Boost and that's more impressive I think. This one's predoscessors both received extensive screen damage one having been thrown the other falling from a roof despite spidered screens both maintainef full touch function until replaced.
Date published: 2020-02-07
Rated 5 out of 5 by from Great! I bought this about 1 year ago and has no cracks since then. Functions fine. Battery works perfect. Best of all 2 year manufacturers warranty.
Date published: 2020-01-19
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ASK & ANSWER

Ask your questions. Share your answers.
Please review the detailed product information and help guides in the
Product Support section for this product prior to posting a question.

will there be a way to have wi fi calling on phone? Bought this phone for my son, but AT&T coverage near his home is horrible.

Asked by: RaySR
This device supports HD Voice but not WiFi calling on AT&T.
Answered by: ChrisPSM
Date published: 2020-02-20

My Lg G6 just powered down and wont turn back on, should I purchase a new battery? Before it powered down it said something about the battery. When I put the phone on the charger nothing happens.

Asked by: Damo5050
We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Answered by: ChrisPSM
Date published: 2020-01-07

Will the LG G6 receive Android 9? A yes or no question. If so when can I expect the update.

Asked by: Drdan72
LG need 2 years to test each firmware...
Answered by: Mickey35
Date published: 2019-12-27

forgot my knock code after powering on. No code forget option.

Asked by: Narc1
We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Answered by: ChrisPSM
Date published: 2019-10-14

When will the lg g6 get 9.0 pie (sprint/boost mobile) ?

Asked by: Tsmcjose
Hello, we appreciate your desire to obtain the latest software updates. All software updates must go through approval processes and are then issued by the carrier you are connected to. If a device is set to receive an update, it will be scheduled by the carrier once they are done with testing and approval. If you need any support, please feel free to give us a ring at 1-800-793-8896 or you can contact us on Twitter at @LGUSSupport or on Facebook at @LGUSSupport.
Answered by: ChrisPSM
Date published: 2019-08-02

i have a lg g6 the screen willl not workmwhat acn i do

Asked by: shela kendricks
It sounds like we'll need to walk through some troubleshooting for your mobile device. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP
Answered by: ChrisPSM
Date published: 2019-07-29

when i purchased the LG G6 i did not know that i was able to get google home. is it possible to still get google home now?

Asked by: Gino65
You would need to reach out to your retailer you purchased from to see if this is a possibility.
Answered by: ChrisPSM
Date published: 2019-07-21

How to find a deleted text message

Asked by: Bwheeler
Once a text message has been deleted, you would be unable to locate it again. If you have concerns or questions, you can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Answered by: ChrisPSM
Date published: 2019-07-02
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