We regret the inconvenience you have experienced with this Wireless Device. The mobile hotspot should be fully compatible with Windows 7, having the drivers pre-installed internally. If the ACM does not launch automatically, double-click the NETWORK icon on your desktop to launch it. If this does not resolve the matter, please contact our Wireless Customer Interactive Center at 800-793-8896 to troubleshoot the matter further.
Date published: 2015-04-09