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LG Answers

For LG G5

Congratulations on your new LG G5! How’s it feel to own the next generation of smartphone technology in the palm of your hand?

Overall LG G5 safety and legal topics can be found here

From phone basics to exploring Android OS, there are many capabilities just waiting to be unleashed. Here are some helpful tips to get you started.

When you’re not using your phone, learn how to lock the screen and keep it secure.

Locking / Unlocking Your Phone

To quickly turn the screen off, press the Power/Lock Button. Pressing the Power/Lock Button again or receiving an incoming call will turn on your phone screen and show the lock screen. To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.

Knock Code allows you to tap a pattern to unlock the screen without turning it on. When the screen is off, tap your knock code anywhere on the screen at any size to quickly access your Home screen. The knock code must be at least 6 taps and use at east 3 different quarters. Tap Next to set a knock code.

Knock Code™

A Knock Code lets you wake up the screen with your own unique pattern. If the incorrect code is entered too many times, you’ll need to log in to your Google Account or use a backup PIN.

  1. Tap Home button > Six Dots icon > Settings Gear icon
  2. From the DISPLAY section, tap Lock screen.
  3. Tap Select screen lock and tap Knock Code.
  4. Use the 2x2 grid to create a sequence of knocks (or taps) to set your Knock Code.

Note: You have to create a backup PIN as a safety measure in case you forget your unlock sequence.

Get connected to WiFi in a jiffy.

  1. Tap Home button > Settings Gear icon > Networks tab.
  2. Tap WiFi
  3. Tap the WiFi switch to turn WiFi on slider off image.
  4. You will see the names and security settings of in-range WiFi networks.
  5. To disable WiFi, tap the switch again.

Want to satisfy your Bluetooth? Here’s how to pair your phone to another Bluetooth device.

  1. Tap Home button > Settings Gear icon > Networks tab.
  2. Tap Bluetooth. Nearby devices appear in the “AVAILABLE DEVICES” list. If a target device is not detected, tap SEARCH again.
  3. Tap a device from the “AVAILABLE DEVICES” list, and follow the onscreen instructions to pair with the device.

Methods to accept a Bluetooth connection differ depending on the devices used.

Make your flight attendants very, very happy. Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that don’t require a signal or data.

Activate Airplane Mode

  1. Tap Home button > Settings Gear icon > Networks tab.
  2. Tap the Airplane Mode switch slider off image to turn the function on. While in Airplane Mode, your phone’s status will display airplane mode icon.

Deactivate Airplane Mode

  1. Tap Home button > Settings Gear icon > Networks tab.
  2. Tap the Airplane Mode switch slider on image to turn the function off.

With all the fun multimedia you can produce with your phone, it’d be a shame not to share.

Viewing Content

You can share media content on the device with nearby devices that support DLNA.

  1. Tap Home button > Settings Gear icon > Networks tab > Share & Connect > Media Server
  2. Swipe slider off image to activate Content Sharing.

If you approve a share request from a nearby device, the device can access content on your device.

To change the content type accessible to nearby devices, tap Content to share.

Sending or Receiving Files

You can send or receive files saved on your device to another LG device or tablet.

Tap Home button > Settings Gear icon > Networks tab > Share & Connect > File Sharing > SmartShare Beam and swipe slider off image to activate it.

Note: Make sure that your device is connected to the same wireless network as the file transfer target device. Also make sure that File Sharing is turned on in the notification panel of both the device and the target device.

Sending Files to Another Device

  1. Select a file and tap share icon > SmartShare Beam. Alternatively, tap share icon from the file list and select files then tap SHARE > SmartShare Beam.
  2. Select a device from the list of nearby devices that support SmartShare Beam.

You can use the supplied USB connector to connect your phone directly to your computer and transfer music, pictures, and other content files.

  1. Connect your phone to your computer using the supplied USB/charging cable. Insert the larger end of the cable into the charger/accessory port at the bottom of the phone. Then insert the USB end of the cable into an available USB port on your computer. You may need to remove the USB cable from the charging adapter to access it.

  2. When usb icon appears in the notifications area, drag the Status bar down to display the Notifications window.

  3. You will see either USB PC connection as Media sync or as camera. The files on your phone can now be accessed via your computer. For most transfers, you'll want to use Connected as Media device (MTP). To change the option, tap it in the Notifications window to open the storage settings, and then tap the desired option from the USB PC connection window.

  4. On your computer, navigate to the detected device (such as through the My Computer menu) and open it.

  5. If available, select a drive (SD card for microSD card or Internal storage for internal phone storage).

  6. Select a folder (for example, Music for songs and albums) and copy files to it from your computer.

  7. When you are done, disconnect your phone from your computer. The transferred files are now saved to your phone or microSD card.

The LG G5’s modular battery makes popping and swapping in a new power source easy as pie. Let’s learn about charging, changing a battery, microSD cards, and more.

You can charge your phone’s battery using either the included AC adapter or via a USB connection with your computer.

What’s great about your LG G5’s USB cord is that it’s reversible. There’s no wrong way to plug it in.


The microUSB cords you might have at home are not compatible.

Removable Battery

Out-of-focus frame under title card
Two people walking in placa de Sagrada Familia, one close to the camera, one far away. The one far away tosses a battery to the one who is close.
The close subject snaps off his battery slot and slides in his battery.
Close subject raises his camera to keep shooting, as far subject moves out of screen.
A bed of upbeat rock music plays.
Music continues.
When the battery is removed, we hear the trademark SNAP.
Music continues.
Music continues.
On-Screen Graphics
Removable Battery
Text reads: “0%”
As soon as the battery is locked in the phone, On screen text rapidly increases from “0%” to “100%”
Keep “100%” on screen
Life’s Good When You Play More

Your phone is equipped with a Li-Ion battery. It allows you to recharge your battery before it is fully drained. The battery provides up to 14.5 hours of continuous digital talk time.

Remove the Battery

  1. Press the module eject key to partly eject the module from the device.
  2. Grab the middle of the ejected module and pull it out.
  3. Hold the battery and module with both hands and separate them from one another in an outward arc to disconnect the battery terminals.

Insert the Battery

  1. Align the arrows on both the battery and the module and firmly connect the battery terminals to the module.
  2. Align the battery with the lower edge and carefully slide the module back into the device.

Never press the module eject key when inserting the module into the device.

When inserting the battery into the device, make sure the battery is attached to the module.

Expandable Memory

Out-of-focus frame under title card
Zoom in on our heroine in Placa Gaudi, on the side of Sagrada Familia.
CUT TO and over-the- shoulder shot, where we see she has the SD card slot open.
We see her slot in a new SD Card.
She stands up and continues on her way
A bed of Upbeat Folk music plays.
Music continues.
Music continues.
Music continues.
Music continues.
Music continues.
On-Screen Graphics
MicroSD Card
Expandable MicroSD Slot
Up to 2TB Expandable Memory
Life’s Good When You Play More

Let something mini add some massive storage to your LG G5. Your phone supports the use of an optional microSD card (not included) to expand its storage capacity. It also gives you another way of sharing multimedia with friends.

Note: Some cards may not operate properly with your phone.

Insert Your Card

Make sure to power your phone off before inserting or removing a microSD card.

  1. Gently press the hole on the side of the device with a pin and then pull out the ejected tray.
  2. Insert each of the SIM and memory cards into the correct section of the tray, with the arrows oriented correctly.
  3. When inserting the SIM card, make sure that the metallic contacts face down.

Remove and Unmount Your Card

Always unmount the microSD card before removing it from your phone.

  1. Tap Home button > Settings Gear icon > General tab
  2. Tap Storage & USB
  3. Tap Eject icon

Now you’re safe to remove it from your phone.

  1. Power the phone off.
  2. Tap Home button > Settings Gear icon > General tab
  3. Tap Storage & USB
  4. Tap Eject icon
  5. Remove the back cover.
  6. Slide the microSD card out of the slot to remove it.
  7. Attach the back cover.

Format Your microSD Card

Formatting your card wipes it clean. When you insert an optional microSD card for the first time, it is recommended that you format it on your phone.

  1. Tap Home button > Settings Gear icon > General tab
  2. Tap Storage & USB
  3. Tap SD card
  4. Tap Home button > Settings
  5. Tap Format > ERASE & FORMAT

Experience the latest and most robust version of the Android mobile operating system developed by Google, and get more excited than a kid in a candy shop.



Press your finger to a single item to select an object.

Touch & Hold

Touch & Hold

Touch and hold an item to see available options for it.



Quickly press and drag your finger across the surface of the screen.



Press and hold your finger to a single item and move it to a desired position.



Swipe your finger in light, quick strokes and always in a vertical direction.

Rotate the screen

Rotate the Screen

For many apps and menus, the screen orientation adjusts to the phone’s physical orientation.

Pinch and spread

Pinch & Spread

Use your index finger and thumb in a pinching or spreading motion to zoom in or out viewing Internet browsers, maps, or photos.

Most of your phone’s operations originate from the home screen or the apps list.

From any screen, tap the Home key Home button to display the home screen and the apps list.

Select Options and Navigate Screens

Tap icons, onscreen keys, and other items to open or activate the assigned function.

Tap Back Back button to return to the previous screen.

Menu Operations

You can display options menus using the menu key, any app-specific menu icon, or by tapping and holding a screen area, depending on your current app.

Tap Three dots to view available settings and options.

Recent Applications

You can display a list of recently used applications using the Overview key.

Tap Overview Overview button to view a list of recently used applications.

All installed apps can be accessed and launched from the apps list.

  1. Tap Home button
  2. Tap the app’s icon to launch it.

The LG G5 comes equipped with a bunch of clever features designed to make your life easier.

Your phone wants you to get your message across in whichever way you’re comfortable. Here are two tricks you can incorporate to help you type.

Split Your Keyboard

The split keyboard feature allows you to use both hands to type while in landscape view. Each half of the keyboard withdraws to the left and right of the screen. Place both thumbs on the keyboard and slide them outwards in opposite directions.

Adjusting Keyboard Height

  1. Tap Gear icon > Keyboard height and layout > Keyboard height
  2. Drag the blue bar to adjust the keyboard height.

Adjusting Bottom Row Keys

  1. Tap Home button > Settings Gear icon > General tab > Language & keyboard > LG Keyboard > Keyboard height and layout > QWERTY keyboard layout
  2. Drag to add or delete keys or change the order. To change to another character on the visible key, tap the key and choose the desired character that you want displayed.

Learn about the buttons on your phone so you won’t ever miss a beat.

Rear and Side Buttons

Launch QuickMemo®+ (While Phone is Locked)

Quickly tap volume up button twice

Take a Photo (While Phone is Locked)

Quickly tap volume down button twice

Wake Up the Phone (While Phone is Locked)

Tap rear button

Increase Volume

Tap volume up button

Decrease Volume

Tap volume down button

Sleep, Turn Off, or Restart

Tap rear button to put the LG G5 to sleep. Hold to turn off or restart.

Wake Up, Turn On, or Unlock (While Phone is Locked)

Place finger on rear button to verify Fingerprint ID and wake up/unlock the LG G5

Always display information, such as the date, time and notifications, even when the screen is turned off.

  1. Tap Home Button > Settings Gear Icon > Display tab
  2. Tap the switch to show the information when the screen is off.
  3. Tap Set Always On Display and select items to display on the turned-off screen

To always display the current time, select Digital clock.

To display your signature instead of the current time, select Signature. Use Set signature to enter a signature and change the font.

Use the Security settings to help secure your phone and its data.

Tap Home button > Settings Gear icon > General tab > Fingerprints & Security

You can teach your phone to recognize your unique fingerprint. This can be used to unlock the screen or content.

Place your finger on the rear button. This will verify your Fingerprint ID to make secure payments with LG Pay, lock and unlock content within the Gallery or QuickMemo+, and more.

Manage all your new LG Friend companion devices in one easy app.

See the LG G5 at Play

0:01 So, what exactly is this? If you want a camera, it becomes a digital camera,
0:12 easily held in one hand. If you want a music player, it becomes a BNO premium
0:24 Hi-Fi music player. You can take shots as wide as your own eyes can see and check
0:38 the time. Always there without even lifting a finger.
0:42 This thing that lets you easily take charge,
0:47 have fun and play with all these new devices. So what is this? LG G5 and
0:55 friends. Life's good when you play more. LG G5

Get set up and ready to play in seconds.

  1. Launch the LG Friends Manager app (either pre-loaded or downloaded from the Google Play Store).
  1. Press Start to begin.
  1. Read the Bluetooth Low Energy notice and press Agree.
  1. Scan for devices and download their individual apps right this screen.
  1. Afterward, you can manage all individual device settings through here.

Designed to transform your phone into a playtime heavy hitter

Designed to enhance your everyday fun and experiences

Ready… aim… snap everything in sight! Check out some of the most useful features on your LG G5 camera, and release the shutterbug inside you. Get ready to capture every incredible moment.

You’ve got a lot of control when it comes to your camera. Try experimenting with some of the functions below.

Effortless Selfie

Out-of-focus frame under title card
Close up of Two people at Parc Guell taking a selfie.
First person raises hand and takes a gesture shot selfie.
Second person hits a button on the phone, and activates auto shot.
Final shot of both of them looking at the pics they took on their phone. We don’t have to see the pics here.
A bed of frenetic Jazz music plays.
Music continues.
Music continues.
Music continues.
Music continues.
Music continues.
On-Screen Graphics
Auto Shot
Take a Selfie with a: Tap
Take a Selfie with a: Gesture
Take a Selfie with a: Look
Life’s Good When You Play More

You can use the face detection feature to take selfies easily and conveniently. You can set the device so that, when you look at the screen, the front camera detects your face and takes a selfie automatically.

When the front camera detects your face, the frame turns white. Then if you stop moving, the frame turns blue and the front camera takes a photo.

Tap Gear icon, then tap Hand icon until Face icon appears to activate the auto-selfie function.

Dual Rear Camera Wide-Angle

Out-of-focus frame under title card
Person is outside of Cathedral Barcelona, having just took a pic of the outside.
We crop in close, and see her turn on the “Wide Angle” button.
Other angle of her raising hands above her head to take a pic.
Horizontal split screen of the two photos, one wide angle, one not. the standard angle shot will probably have black bars on either side
A bed of upbeat rock music plays.
Music continues.
Music continues.
Music continues.
Music continues.
Music continues.
On-Screen Graphics
Ultra-Wide Angle Lens
Dual Rear Cameras
Pictures Up to 135° Wide
Top: Wide-Angle Picture
Bottom: Standard Picture
Life’s Good When You Play More

You can use the wide-angle lens to take photos of a range that is wider than the actual field of vision. This feature is useful when you take a photo or record a video of a landscape or a wide area from a narrow area.

You can use the dual camera feature to take photos by using either the general or wide-angle lens. On the camera screen, pinch or spread two fingers to switch between the general and wide-angle camera.

- Pinching fingers activates the wide-angle camera. Spreading fingers activates the general camera.
- Tap standard zoom icon / wide zoom icon to switch between the general and wide-angle camera.

Call the Shots

Out-of-focus frame under title card
Our hero has her phone over her head with manual mode open in Placa Reial.
…We see her lower the ISO…
…open the shutter…
…Fix the white balance…
…Adjust the focus…
…and take the pic.
A bed of Upbeat Punk music plays.
Music continues.
Music continues.
Music continues.
Music continues.
Music continues.
Music continues.
Music continues.
On-Screen Graphics
Manual Photo Mode
Adjust your ISO…
Shutter Speed…
White Balance…
…And more.
Life’s Good When You Play More

You can create photos featuring professional touch by using a variety of advanced features. Adjust the white balance, focus, brightness, ISO, shutter speed, and many other options. Play around!

  1. On the camera screen, tap white three dots button > settings icon
  2. Customize the desired camera options.
  3. Tap camera icon

In Manual Photo Mode, you can capture photos in RAW. This is a file format that captures all the image data recorded by your camera. On the other hand, a JPG compresses and loses some of that information.

Most professionals prefer their images in RAW so they have more flexibility when editing their photos in post-production.

Multi-view takes photos and/or videos in different configurations by dividing the viewfinder into sections.

  1. Tap multiview icon divided to set how you want it divided.
  2. Tap multiview icon sections to toggle between activating one shot section at a time or activating all of the sections at the same time.
  3. Swipe a section to swap lenses if necessary.

Take a photo or record video using both the rear camera and wide-angle lenses. The wider view frames the main view.

  1. Tap popout icon to select the shape to use.
  2. Tap an effect (fisheye, black & white, vignette and lens blur) to apply it to the wider view.

Some of the things you catch on video are just too good not to savor. Your LG G5 lets put your clips in slow motion and even custom-select portions to slow down.

  1. While in normal view, go to Mode > Slo-mo and then touch the video camera button.
  1. Begin recording in slow motion.
  1. After finishing your recording, select playback speed on the right (x1 - x1/8) to play the video at different speeds. Now get shooting!

After getting a better understanding of your LG G5, are you ready to have even more fun with its friends? Check out your phone’s companion devices eager to show you a good time at the LG Online Brand Shop.