Reset your G6

A Soft Reset will power your device off and back on without deleting data.

To Perform a Soft Reset:

  1. Press and hold the Volume Down and Power keys simultaneously until the device reboots. Typically this will take 11-12 seconds.

  2. Release the keys when you see the LG bootup logo

    Animation showing how to reset your phone

Note: Depending on the state of your device you may see it perform a screenshot and/or a pop-up as shown below. This is normal.

      Animation showing how a pop up or screenshot may happen during the reset procedure