At a Glance
LG makes it easy to diagnose problems with your range, should you run into any issues. If an issue occurs, the range is programmed to communicate diagnostic messages, displayed as codes, that can assist you, or a technician, in getting the unit back to optimum performance.
Try This
Select your range type and locate the error code displayed on your unit.
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Select Your Error Code
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This indicates a thermistor error.
To Resolve:- Press the Power ON/OFF button.
- If the error code reappears, turn the circuit breaker to the unit off and wait 30 seconds before turning it back on.
If the problem continues or if the troubleshooting steps cannot be performed, the unit will require service. Please visit our Request a Repair page to schedule service.
This indicates a thermistor error.
To Resolve:- Press the Power ON/OFF button.
- If the error code reappears, turn the circuit breaker to the unit off and wait 30 seconds before turning it back on.
If the problem continues or if the troubleshooting steps cannot be performed, the unit will require service. Please visit our Request a Repair page to schedule service.
This indicates a thermistor error.
To Resolve:- Press the Power ON/OFF button.
- If the error code reappears, turn the circuit breaker to the unit off and wait 30 seconds before turning it back on.
If the problem continues or if the troubleshooting steps cannot be performed, the unit will require service. Please visit our Request a Repair page to schedule service.
This indicates metal objects or water has come into contact for a prolonged time.
To Resolve:- Clean the surface of the cooktop and remove objects placed on top of the touch pads.
- Press the Power ON/OFF button.
- If the error code reappears, turn the circuit breaker to the unit off and wait 30 seconds before turning it back on.
If the problem continues or if the troubleshooting steps cannot be performed, the unit will require service. Please visit our Request a Repair page to schedule service.
This indicates an error was detected with the display.
To Resolve:- Press the Power ON/OFF button.
- If the error code reappears, turn the circuit breaker to the unit off and wait 30 seconds before turning it back on.
If the problem continues or if the troubleshooting steps cannot be performed, the unit will require service. Please visit our Request a Repair page to schedule service.
This indicates low voltage.
To Resolve:- This error will require a qualified electrician to examine the unit for a proper diagnosis.
