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Operation Cell Phones Last Updated 11/16/2018

The latest version of software for the LG V20 is software version LS99720a.

To check software version:

  1. From the Home Screen, tap Apps > Settings > General tab > About phone

  2. Tap Software info.

  3. View the current software under Software version.

Select software for more info:

    • Android O OS Upgrade (8.0)
    • Android Security Update (2018-03-01)
    • Android Security Update (2018-01-01)
    • General maintenance

Software Update

  1. When the software update is available and downloaded, the update icon will display in the status bar at the top of the screen. Swipe down from the top and tap the notification.


Note: If prompted, connect to a Wi-Fi network to download the software update.

  1. Your device will restart to perform the update.

  2. When the update is complete, your LG V20 will restart and transition through a series of alerts stating Android is upgrading. Once your phone has powered on you will be notified that the software update successfully installed. Tap OK to close the notification.


Note: Your LG V20 device's date and time must be set correctly to receive the latest update. Go to Settings > Date & Time (may be found under General Tab) to set.

If you have not been notified of an available software update, you can manually check if one is available.

  1. From the Home Screen, tap Apps > Settings > General tab > System updates

  2. Tap Update LG Software > CHECK FOR UPDATE to manually check for a new update.

  3. You will be prompted if a new software update is available. Continue from Software Update, step 1.

Software Update for this model is only supported by Sprint via Over-The-Air. Please contact your wireless provider if you have not received the latest update.


Yianni is a Mobile Device expert and author of this help library article. Please leave him feedback below about the content of this page.

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