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Request for repair service conveniently online for your LG products. Request for repair service conveniently online for your LG products.

Request a Repair

Need a repair for your LG product? Request repair service conveniently online.
If you are an LG Premium Care Service Plan customer, please call 866-558-2559. *Required fields

Step 1.Select Your Product

Edit
Search by Model
Please choose an item from the list below
Model Number Product

    There are no related products.

    Close results
    Model Number is required. There are no related products.
    Find my model #?
    or Select by Product Category
    Select by Product Category
    Product is required.
    Product type is required.
    Model Number is required.
    Enter Model Number or Select by Product Category*Required field
    Serial Number and Purchase/Installation Date
    Serial Number is required.
    Find my serial #?
    Purchase/Installation Date*Required field
    Purchased Date is required. Valid Purchased Date is required.
    • Warranty Info :
    • Serial Number :
    • Purchased Date :
    Warranty Expired?
    Let`s Troubleshoot It may save you a repair cost.
    Purchase Repair Service Call us to schedule an Out of Warranty Repair at 888-376-6825
    Or Find an LG Authorized Service Center to schedule your Out of Warranty repair.
    Find Service Center

    This product is not currently available for online repair requests.
    Please Chat or Email for further assistance.

    All Mobile Device repair requests are processed through our LG Mobile Repair site.
    Continue to LG Mobile Repair

    First class Customer Care Experience

    Your LG Signature product qualifies for the specialized LG Signature Concierge Service! Please call our LG Signature Concierge Team at 800-984-6306 to set up your repair service.

    If you are unsure of your warranty status, refer to the Owners Manual or in-box packaging for the product Warranty Statement. Be sure to have your date of purchase available for warranty confirmation.

    Business Product repair requests can be handled using the following methods:
    Request SWAP Request RA (888) 865-3026

    Step 2.Product Issue

    Edit
    Product Issue

    2-1.Issue Details

    Choose symptoms from the drop-downs, and provide a detailed description of the issue.

    Symptoms*Required field
    Select your topic is required.
    Select sub topic is required.
    Description is required.
    Characters left : 1000 / 1000

    2-2.Upload Proof of Purchase

    Select a file to upload
    Upload Proof of Purchase required. The format of the file you've attached is not supported. Attachment File size over.
    File must be less than 10MB. Allowed file types :
    txt, doc, jpg, gif, pdf, png
    • My Symptom
    • Description
    • Attachment
    • Attachment
    • Captured Image

    Step 3.Contact Information

    Edit
    Contact Information

    3-1.In Home Service

    A technician will visit your home to perform the service.

    3-1.Ship In Service

    With a shipping label provided by us, you will ship the item in for service.

    First Name is required.
    Last Name is required.
    Zip Code is required. 5-digit Zip Code is required.
    City is required.
    State*Required field
    State is required.
    Address is required.
    Mobile Phone Number is required. Valid Mobile Phone Number is required. 10-digit Telephone Number is required.
    10-digit Telephone Number is required.
    Email is required. Valid Email is required.

    3-2.Scheduling & Policies

    Read and agree to the Repair and Privacy Policies, and choose a date and time if available.

    3-2.Policies & Information

    Read and agree to the Repair and Privacy Policies, and choose a date and time if available.

    Reservation Date*Required field
    Reservation Date is required.
    Time Schedule*Required field
    Time Schedule is required.

    Unfortunately, Real-Time scheduling is not available in your area at this time. An LG representative will call you within the next 2 business days to schedule your appointment.

    LG Onsite Repair Service Policy

    Before LG can process your Repair Service request, you must review our LG Onsite Repair Service Policy

    Policy Agreement is not checked.

    LG Ship In Repair Service Policy

    Request repair service for your ship-in product. Please review our Ship-in Repair Service Policy and all instructions for returning your product to the LG Product Repair Center.

    Policy Agreement is not checked.

    Privacy Policy

    Policy Agreement is not checked.
    • Customer Name
    •  
    • Email
    • Mobile Phone
    • Telephone
    • Address
    •  , ,
    • Reservation Date
    • Time Schedule

    Review Your Information*

    Please review your Repair Request. Select edit to change your information. Select submit to request repair service.

    Need to Contact Us?

    Contact us for all your product questions or concerns.

    Contact Us
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