I have line drawn on my TV screen that block the part of image on the screen,it's the screen or it's problem ? Thanks
Our offices, in the United States, do not have specific product information units released in the Ghana. In order to obtain such information, it is recommended to check our subsidiary’s website, at http://www.lg.com/africa_en/support/contact-customer-support, or by phone at 302247770,71.
Date published: 2016-06-09
How to connect keyboard from lg tv to smart phone?
Our offices, in the United States, do not have product information for Cambodia. In order to obtain such information, it is recommended to check our subsidiary’s website, at http://www.lg.com/th/support/contact-customer-support.
Date published: 2016-04-20
How to get AN-WF500
I have purchased an LG 50PB6600 and the information says, "AN-WF500 required. Will be supplied at no charge." How do I get the WiFi adapter?
We appreciate your interest in this plasma television and its accessories. For assistance in this particular matter, please contact our Customer Interactive Center at 800-243-0000.
Date published: 2014-11-05
Screen goes black but still have sound
My set is less than two months old and has been functioning just fine until yesterday. After turning the set on, I had audio and video for 30 seconds. After 30 seconds, the screen went black but I still had audio. Nothing I tried - cable checking, resetting cables, any buttons on the remote - brought back my image. If I turned the set off then back on, I would again get video for 30-60 seconds and then I would lose it again.
We regret the trouble you have experienced with this television. It is difficult to determine the cause of this problem without the assistance of a qualified technician. It could be related to the Power Board, a Video Processor Board, or the panel itself. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp.
Date published: 2014-08-26
Why is the LG 50PB6600 listed as 3D?
The LG 50PB6600 comes up in the "3D" search on your website, but it is not 3D. I bought it because I thought it was. Could you please change your search to reflect this?
We regret the inconvenience you have experienced with this plasma television. This request will be forwarded to our web administrators to review the matter. Thank you for bringing this to our attention.
Date published: 2014-07-21
About that wi fi dongle...
Is this a standard USB dongle that plugs into the USB port? Does the TV immediately recognize it or is there additional setup?
We appreciate your interest in this television and its accessories. The AN-WF500 Wi-Fi / Bluetooth dongle is constructed as a standard USB flash drive. It connects in the same manner. The TV will instantly recognize the device. The NETWORK menu will still have to be configured with the Home Network.
Date published: 2014-06-18