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55LJ5500

Key Features

  • Full HD 1080p LED
  • webOS 3.5 Smart TV
  • Color Master Engine
  • Virtual Surround

available sizes:

55" Discontinued
SUMMARY
PICTURE QUALITY
AUDIO
SMART TV
CONNECTIVITY
INPUTS / OUTPUTS
POWER
WALL MOUNT
DIMENSIONS / WEIGHT
WARRANTY / UPC

What People Are Saying

Rated 2 out of 5 by from Great Picture - Bad Sound The sound on this TV is too low. I have to keep it at the highest volume to hear it in a standard size den.
Date published: 2019-06-16
Rated 2 out of 5 by from WiFi connect issues Bought this TV at Costco bout 10 months ago for my mom. All she had hooked up to it was cable no WiFi. Recently brought it to my house at attempted to connect to WiFi network and kept telling me it was unable to connect. I have no other issues with any other device in my house. Going through other reviews on this site and see nothing but WiFi issues regarding this TV. It would be nice if LG offered something other then a link
Date published: 2019-06-15
Rated 1 out of 5 by from Will not connect to Wifi This has been on and off for a year and now the past 6 months I have not been able to get the Wifi connected. No matter what "suggestions" I try, the network settings states "Wi-Fi is turned off. Turn it on to see the list of available networks..." etc. The Wifi is fine and connection works on all my devices. I've tried everything apart from removing the back panel. Such a waste of money for the most basic thing I wanted from my "smart" TV.
Date published: 2019-04-11
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ASK & ANSWER

Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

Hello, the LG LJ550v i can use any of magic remote control??

Asked by: Aljeseerawi
The LJ550V series TVs are not TV models that were released in the U.S. and you will need to contact our Support Center in the country in which the TV was purchased to inquire if it is compatible with LG Magic Remotes. The "L" in the series number you have given indicates that it is an LED TV and the "J" indicates that it is a 2017 model. In the U.S., none of the 2017 LED TVs were compatible with the LG Magic Remotes. The Support Representatives in your region will be able to verify if this TV is or is not compatible with an LG Magic Remote...^IFV
Answered by: LGJoel
Date published: 2018-06-13

Does this device support 265 h????

Asked by: rame
The LG Full HD 1080p Smart LED TV - 43" Class (42.5" Diag), Model # 43LJ5500 is not a 4K TV. H.265 or High-Efficiency Video Coding (HEVC) is the successor to Advanced Video Coding (AVC), also known as H.264 and it offers the same level of picture as AVC but with better compression so there's less data to deal with which is key for better 4K/Ultra HD broadcasts (including satellite), 4K Blu-rays, and more. Along with HDCP 2.2, video compression technology is another crucial internal spec of 4K UHD TV connectivity. The majority of today’s 4K UHD content from streaming sources, 4K Blu-ray players and other devices is compressed via HEVC in the form of its 4K-oriented H.265 version for maximum transmission efficiency. In order to playback HEVC compressed content, a 4K TV will need to have HEVC compatibility. Pretty much every 4K TV on today’s market comes with HEVC built into it and thus has no problem decoding content from the vast majority of consumer market ultra HD content sources, like Netflix, Amazon, Hulu, Vudu, Ultraflix, 4K Blu-ray and other media sources...^IFV
Answered by: LGJoel
Date published: 2018-06-06

If the 43LJ5500 smart tv has a internal storage?

Asked by: Genrev113120
Hello, the TV does not have an internal storage that can be used by the consumer. ^AC
Answered by: Amber C
Date published: 2018-05-21

Is there a cure for the bass reflex for the 43LJ5500, it continues no matter how you adjust sound.

Asked by: BigMel
Hello BigMel, sadly we are unsure of what you are referring too. Please give us a call at 1-800-243-0000 or drop us a line on Twitter at @LGUSSupport or on Facebook at @LGUSSupport when you are with the unit. ^AC
Answered by: Amber C
Date published: 2018-05-17

The 43LJ5500 gets a lot of base reflex, I have adjusted sound, not much help. Where would a sound bar connect. I am using both HDMI connections.

Asked by: BigMel
Hello, the sound bar would be connected to the TV via the Digital Optical Out. ^AC
Answered by: Amber C
Date published: 2018-05-15

Hi! Does it works with google home directly? or should I buy a chromecast?

Asked by: Jony21032102
Hello, this unit would require Chromecast as a hub. ^AC
Answered by: Amber C
Date published: 2018-04-19

How can I get the best bright, sharp and colorful picture? It seems a little dark at the moment

Asked by: Sebby77
Hello, to help with that, go to Home > Settings > All Settings > Picture. In this menu you can adjust Energy Saving, Eye Comfort Mode and Motion Eye Care which can all have an effect on the brightness. ^AC
Answered by: Amber C
Date published: 2018-04-19

I cant use LG TV PLUS application... My tv name not display in smart phone I connect tv and smart phone via wifi direct then i opened the app but tv name not in that app please give a solution to connect tv and smart phone

Asked by: plsprem
We apologize you are having issues with the TV plus application. You can troubleshoot the issues you are experiencing from the following help library article: http://www.lg.com/us/support/product-help/CT10000018-20150552982846-channel-setup-and-management ^CP
Answered by: ChrisPSM
Date published: 2018-04-18

What are the differences between the 43LJ5500 and the older 43LJ550M?

Asked by: Kevin AR
Both the LG Full HD 1080p Smart LED TV - 43" Class (42.5" Diag), Model # 43LJ5500 and Model # 43LJ550M are 2016 releases and they have the exact same dimensions, features and specifications. The only difference between them is where they are sold...^IFV
Answered by: LGJoel
Date published: 2018-04-09

Where can i find a spare power adapter that connects to the power port in the tv?

Asked by: El_suavecito12
Hello, the part can be obtained from the included link. ^AC http://lge.andrewselectronics.com/search/electronic-parts/parts/9/EAD63505502
Answered by: Amber C
Date published: 2018-03-12

I am running my cafe's menu on this model.  I had to update the menu, but when I reinserted the USB drive my files were no longer recognized.  I have tried reformatting the USB, but to no avail.  Your phone support customer service is of np help at all.

Asked by: AronB
We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
Answered by: ChrisPSM
Date published: 2018-03-09

What HDMI CABLE AM I TO BUY? 

Asked by: akohio
There aren't any special types of HDMI cables required for use with LG Full HD 1080p Smart LED TV - 43" Class (42.5" Diag), Model # 43LJ5500. There are currently four kinds of HDMI cables available: High speed with Ethernet, High speed without Ethernet, Standard speed with Ethernet, and Standard speed without Ethernet. Standard speed cables can handle up to 1080i. High speed can handle definition far beyond 1080p. Most cables you'll find in stores are the high-speed cables, so the high-speed without the ethernet should be fine. You can have a Sales Associate qualify you on which one is best for you based on your needs and your setup...^IFV
Answered by: LGJoel
Date published: 2018-02-22

How do I add the Acorn app?

Asked by: Kim215
Hello, if it is available on the model purchased, you will be able to download it from the Content Store on the TV. ^AC
Answered by: Amber C
Date published: 2018-02-12

I just purchased this TV. How do I find the Sling TV app on it? I cannot find it in the content store

Asked by: Dnorth68
Regrettably, the Sling TV app is currently available only on 2016 2016 Models (webOS 3.0): All OLED and UHD models and 2017 Models (webOS 3.5): All OLED and UHD models. It is not available on the LG Full HD 1080p Smart LED TV - 43" Class (42.5" Diag), Model # 43LJ5500. Although the Sling TV app service is not available on your Smart TV model since it is not one of the above-mentioned models, you can still use the Sling TV service via other devices such as computers and smartphones, or you can enjoy its service on your TV screen by connecting those devices on which Sling TV is available to your LG Smart TV...^IFV
Answered by: LGJoel
Date published: 2018-02-08

What size bolts are needed for a bracket to be fitted to the back? 

Asked by: GeorgeB200013
The metric measurement for the width of the screws that will fit into the bolt holes in the back of the LG Full HD 1080p Smart LED TV - 43" Class (42.5" Diag), Model # 43LJ5500 for wall mounting is M6 (i.e 6 mm). The length will dep3end on the depth of the wall mount that you use. Typically, when you purchase the right wall mount that supports the TV's VESA Wall Pattern of 200 x 200, the right sized VESA Standard screws come with the Mount and will have the right length. They are usually two or three different types of screws with varying lengths that are supplied with spacers that you can use if the screws are too long. If this is an existing wall mount that you have lost the screws for, you will want to measure the depth of the wall mount to determine what length you will need...^IFV
Answered by: LGJoel
Date published: 2018-02-08

Can I buy a bluetooth transmitter for this tv? If anyone knows which on let me know please?

Asked by: azlaurie
Hello, we are sorry but this TV does not have the capability of using a Bluetooth transmitter. ^AC
Answered by: Amber C
Date published: 2018-05-01

Where is the sleep button on the remote 

Asked by: Mobilmal
We are sorry; we are only able to support products in the USA. For the proper support channels, please see www.lg.com/au/support ^AC
Answered by: Amber C
Date published: 2018-02-06

How to attach a laptop with internet to the TV?

Asked by: peter56
Your laptop would have to connect via HDMI to this TV. ^AC
Answered by: Amber C
Date published: 2018-02-05

I have a 43” LG LJ5500 TV is Bluetooth supported on this tv? How do I pair my Bluetooth wireless headset to the tv?

Asked by: Captain Terd Burglar
Hello, this TV does not have Bluetooth. ^AC
Answered by: amber
Date published: 2018-01-29

I have the 43lj55 an it's not a 43 inch tv it has it on box but it's 38 inches how is this

Asked by: Dalegion
The given size for any and all TVs is the diagonal measurement and not the side to side measurement. As you can see in its title description, the LG Full HD 1080p Smart LED TV - 43" Class (42.5" Diag) has an actual diagonal measurement of 42.5" for its screen which is the measure for the viewing area and does not take the bezels into consideration. The common practice in the industry is to round that number off to the nearest whole number (if the number is 5 or higher, you round off to the next highest whole number and if it is less than 5 you round down to the nearest whole number. The width of the unit which is the measurement for the TV from side to side (includes the bezels) is 38.5"...^IFV
Answered by: LGJoel
Date published: 2018-01-24

Are there other stands for this model besides the one in picture ?

Asked by: Teaura
I am sorry but there is not. ^AC
Answered by: amber
Date published: 2018-01-23

How can I use Bluetooth headphones and the speakers at the same time? Someone in my household is hard of hearing so they were headphones while other people watch the tv. Currently we are only able use the headphones or the sound. Not both. 

Asked by: Sdickey
Hello Sdickey, the unit can only send sound to one or the other but not both. ^AC
Answered by: amber
Date published: 2018-01-15

Just bought this tv and would like to know if there is a compatible DVD player for this tv

Asked by: Ccrooke95
Yes, you can use any DVD player that can connect via HDMI, Composite or Component. ^AC
Answered by: amber
Date published: 2018-01-09

How do I get Pandora on my TV.

Asked by: Jason7667
Hello, if it is available on the model purchased, you will be able to download it from the Content Store on the TV. ^AC
Answered by: amber
Date published: 2018-01-08

How do I connect Bluetooth speaker to the TV?

Asked by: Mrgad
The 43LJ5500 does not have Bluetooth connectivity. ^AC
Answered by: amber
Date published: 2018-01-08

Any way to use a computer keyboard on the 55LJ5500 instead of the on screen keyboard?

Asked by: Jcastner95843
The 55LJ5500 does not have Bluetooth feature to connect a keyboard. ^AC
Answered by: amber
Date published: 2018-01-08

 I have a wall mount already on the wall. The screws do not fit in the TV. What size screws do I need to mount this TV on the wall ? 

Asked by: Alex518
The 43LJ5500 uses M6 screws. If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport ^CP
Answered by: ChrisPSM
Date published: 2018-01-06

I am having trouble to get the picture of the broadcast within the picture screen. How do I adjust this?

Asked by: DonAlan
This will depend on how you have the unit connected to to what kind of input source. Please give us a ring at 1-800-243-0000 when you are with the unit. ^AC
Answered by: amber
Date published: 2018-01-02

How do i check if i can connect my bluetooth headphones to the tv ? It seems like there is no bluetooth in it.

Asked by: Yh2015
Sorry Yh2015, but it does not have bluetooth. ^AC
Answered by: amber
Date published: 2018-01-02

How long does the cabinet need to be? (And still be safe.) I couldn't find the measurements from leg to leg.

Asked by: Linit
The legs are 40.5" apart. ^AC
Answered by: amber
Date published: 2018-01-02
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