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Rated 1 out of 5 by from Dissappointed We've really struggled with this vacuum. I did a lot of research before buying it and felt like it was the best choice. I've been very disappointed with this vacuum. We've had to send it back to the factory 3 times in 3 years to have issues with the suction and the beater bar. I have been so disappointed with this product that I will probably never consider purchasing another LG product.
Date published: 2016-08-25
Rated 1 out of 5 by from mediocre at best Made cheaply so parts break easily. If you have pets then this vacuum isn't for you.
Date published: 2014-12-01
Rated 5 out of 5 by from Best Vacuum Out There...and it's pretty too I bought this vacuum over a year and a half ago and it's still going strong. I'm still amazed every time I vacuum at how much dirt and debris this thing pulls out of my carpets. In fact, this has been the best vacuum I've owned to date. Probably the second best thing about this vacuum is the 40ft cord (which is also a hindrance- see paragraph 2#. I can plug it into a centrally located outlet and pretty much vacuum my entire house without having to switch outlets. Also, the RF controls on the wand are very handy when you're nowhere near the base and need to adjust the suction or power off the unit. The button to switch between bare floors and carpet is also conveniently located on the wand, where it should be. Lastly, the flexible extension piece for the crevice tool has come in handy a time or two, especially when vacuuming out my dryer's lint compartment. This flexible extension accessory allows you to vacuum in places that you never thought you could...or needed to for that matter. I even use it occasionally to vacuum underneath my refrigerator and stove. There are a few annoyances, however, but they are very minimal. First, the vacuum is a bit on the heavy side. I don't mind the fact that it's heavy when hauling it around, that is to be expected, but it could use a little help when pushing it back and forth on carpet i.e. some sort of self propelled feature would be appreciated. My grandma has one of those Kirby vacuums with the Tech Drive feature and even though it weighs more than the LG it is much easier to maneuver on carpet. The other minor issue has to do with the power cord blocking part of the click n go wand. If you need to use the wand for any reason you pretty much have to unravel the entire power cord before the wand will come out. There have been times when I only needed to use the accessories but had to unravel the entire power cord just to get the click n go wand out/back in to its holder. Typically the small jobs only require a few feet of power cord so I would prefer it if I didn't have to unravel all 40ft every single time. But again, these are small nuisances and I have learned to live with them. Overall, this machine does the job and it does it better than any other vacuum I've owned. I should probably mention that this vacuum was rated top in its category #bagless upright# by a "popular consumer magazine" which was the deciding factor in my purchase. To be honest I didn't even know LG made vacuums until I started researching them online. I'm glad I took a chance on this one as it has exceeded my expectations and held up over the last year and a half #knock on wood that it doesn't start having problems now that I've given it so much praise#. Did I mention it that it comes with a 5yr warranty?
Date published: 2014-03-30
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