Help library: Help library: [G3] FAQ

[G3] FAQ

Operation LG Friends, Mobile Phone Accessoriess, Mobile Phones 07/09/2015

Facebook Share Twitter Share EMAIL

FAQ


Category Sub-Category	Question	Answer
BT Bluetooth Devices	What are the functions available via Bluetooth	You can connect a Bluetooth audio device such as a Stereo/Mono headset or Car Kit. Also, when the FTP server is connected to a compatible device, you can share content stored on the storage media.
BT Bluetooth Headset	If my Bluetooth headset is connected, can I listen to my music through my 3.5 mm wired headphones?	When a Bluetooth headset is connected, all system sounds are played over the headset. As a result, you will not be able to listen to music through your wired headphones.
Data Contacts Backup	How can I backup Contacts?	The Contacts data can be synchronized between your phone and Gmail™.
Data Synchronization	Is it possible to set up one-way sync with Gmail?	Only two-way synchronization is available.
Data Synchronization	Is it possible to synchronize all email folders?	The Inbox is automatically synchronized. You can view other folders by tapping the Menu Key and select Folders to choose a folder.
Google™ Service Gmail Log-In	Do I have to log into Gmail whenever I want to access Gmail?	Once you have logged into Gmail, no need to log into Gmail again.
Google™ Service Google Account	Is it possible to filter emails?	No, email filtering is not supported via the phone.
Phone Function Email	What happens when I execute another application while writing an email?	Your email will automatically be saved as a draft.
Phone Function Ringtone	Is there a file size limitation for when I want to use MP3 file as ring tone?	There is no file size limitation.
Phone Function Message Time	My phone does not display the time of receipt for messages older than 24 hrs. How can I change this?	You will only be able to see the times for messages received the same day.
Phone Function Navigation	Is it possible to install another navigation application on my phone?	Any application that is available at Play Store™ and is compatible with the hardware can be installed and used.
Phone Function Synchronisation	Is it possible to synchronize my contacts from all my email accounts?	Gmail and MS Exchange server (company email server) contacts can be synchronized.
Phone Function Wait and Pause	Is it possible to save a contact with Wait and Pause in the numbers?	If you transferred a contact with the W & P functions saved into the number, you will not be able to use those features. You will need to re-save each number. How to save with Wait and Pause: 1. From the Home screen, tap the Phone icon . 2. Dial the number, then tap the Menu Key . 3. Tap Add 2-sec pause or Add wait.
Phone Function Security	What are the phone’s security functions?	You are able to set the phone to require that an Unlock Pattern be entered before the phone can be accessed or used.
Phone Function Unlock Pattern	How do I create the Unlock Pattern?	1. From the Home screen, tap and hold the Recent Key . 2. Tap System settings > Display tab > Lock screen. 3. Tap Select screen lock > Pattern. The first time you do this, a short tutorial about creating an Unlock Pattern will appear. 4. Set up by drawing your pattern once, and once again for confirmation. Precautions to take when using the pattern lock. It is very important to remember the unlock pattern you set. You will not be able to access your phone if you use an incorrect pattern five times. You have five chances to enter your unlock pattern, PIN or password. If you have used all 5 opportunities, you can try again after 30 seconds. (Or, if you preset the backup PIN, you can use the backup PIN code to unlock the pattern.)
Phone Function Unlock Pattern	What should I do if I forget the unlock pattern and I didn’t create my Google account on the phone?	If you have forgotten your pattern: If you logged into your Google account on the phone but failed to enter the correct pattern 5 times, tap the forgot pattern button. You are then required to log in with your Google account to unlock your phone. If you have not created a Google account on the phone or you have forgotten it, you will have to perform a hard reset. Caution: If you perform a factory reset, all user applications and user data will be deleted. Please remember to backup any important data before performing a factory reset.
Phone Function Memory	Will I know when my memory is full?	Yes, you will receive a notification.
Phone Function Language Support	Is it possible to change my phone's language?	The phone has multilingual capabilities. To change the language: 1. From the Home screen, tap and hold the Recent Key and tap System settings. 2. Tap General tab > Language & input > Language. 3. Tap the desired language.
Phone Function VPN	How do I set up a VPN?	VPN access configuration is different for each company. To configure VPN access from your phone, you must obtain the details from your company’s network administrator.
Phone Function Screen time out	My screen turns off after only 15 seconds. How can I change the amount of time for the backlight to turn off?	1. From the Home screen, tap and hold the Recent Key . 2. Tap System settings > Display tab. 3. Tap Screen timeout. 4. Tap the preferred screen backlight timeout time.
Phone Function Wi-Fi & mobile network	When Wi-Fi and mobile network are both available, which service will my phone use?	When using data, your phone may default to the Wi-Fi connection (if Wi-Fi connectivity on your phone is set to On). However, there will be no notification when your phone switches from one to the other. To know Wi-Fi data connection is being used, view only Wi-Fi icon at the top of your screen without mobile network.
Phone Function Home screen	Is it possible to remove an application from the Home screen?	Yes. Just touch and hold the icon until the dustbin icon appears at the top and centre of the screen. Then, without lifting your finger, drag the icon to the trash can.
Phone Function Application	I downloaded an application and it causes a lot of errors. How do I remove it?	1. From the Home screen, tap and hold the Recent Key . 2. Tap System settings > General tab > Apps > DOWNLOADED. 3. Tap the application, then tap Uninstall.
Phone Function Charger	Is it possible to charge my phone using a USB data cable without installing the necessary USB driver?	Yes, the phone will be charged by the USB cable regardless of whether the necessary drivers are installed or not.
Phone Function Alarm	Can I use music files for my alarm?	Yes. After saving a music file as a ringtone, you can use it as your alarm. 1. Touch and hold a song in a library list. In the menu that opens, tap Set as ringtone > Phone ringtone or Contact ringtone. 2. In the alarm clock setting screen, select the song as a ringtone.
Phone Function Alarm	Will my alarm be audible or will it go off if the phone is turned off?	No, this is not supported.
Phone Function Alarm	If my ringer volume is set to Off or Vibrate, will I hear my alarm?	Your alarm is programmed to be audible even in these scenarios.
Recovery Solution Hard Reset (Factory Reset)	How can I perform a factory reset if I can’t access the phone’s setting menu?	If your phone does not restore to its original condition, use a hard reset (factory reset) to initialize it.