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    Troubleshooting
    No audio when connecting PC with HDMI.
    No audio when connecting PC with HDMI.SymptomNo sound when connecting to PC through HDMI .CauseWhen connecting TV to PC through HDMI, if the sound comes out from PC speakers,you need to configure at Windows Control Panel. How to fixCheck co...
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    Operation
    I want to use bluetooth pairing to hear audio.
    I want to use bluetooth pairing to hear audio.Symptom Listening to TV with wireless headphone or sound bar For models with LG Sound Sync. (Wireless) only - Check if the headphone and sound bar has LG Sound Sync. (Wireless) function. - This ...
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    Troubleshooting
    I can hear snap, clap sound from TV.
    I can hear snap, clap sound from TV.SymptomIs there noise in the speaker or backside of TV?.How to fix- Noise at the backside of TV① When you initially use LCD product, it generates a lot of heat so the fanrotates to cool off. And that make...
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    Troubleshooting
    Colors are dark.
    Colors are dark.SymptomBrightness, Contrast and Backlight are set high when you first open the product.So you might feel the color is too deep for you. If the PictureMode is set as Vivid, it displays deep color.You can select the mode you w...
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    Troubleshooting
    I cannot connect to wireless network.
    I cannot connect to wireless network.SymptomFor wireless network connection of Smart TV, check the items below.- Router and wireless network availability- TV embedded with WI-FI※ For some models, they need wireless dongle(AN-WF100) connecti...
  • Document Contents
    Troubleshooting
    ​ Cropped subtitles. Black bars on both sides of the screen.
    Cropped subtitles. Black bars on both sides of the screen.SymptomWhen screen size is set to “zoom” or “cinema zoom”, subtitle (caption) iscropped.How to fixNon-SMART[Menu] → [Picture] → [Aspect ratio] → [16:9]After 2012 smart TV [Smart] → [...
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