49UT661H0GA

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    Troubleshooting
    No subtitles when watching video clips by connecting USB flash drives.
    No subtitles when watching video clips by connecting USB flash drives.SymptomCaption doesn’t appear when watching video through USB.How to fix1. Check if the video file and its caption file are in the same folder.2. Check if they have the s...
  • Document Contents
    Troubleshooting
    ​ Cropped subtitles. Black bars on both sides of the screen.
    Cropped subtitles. Black bars on both sides of the screen.SymptomWhen screen size is set to “zoom” or “cinema zoom”, subtitle (caption) iscropped.How to fixNon-SMART[Menu] → [Picture] → [Aspect ratio] → [16:9]After 2012 smart TV [Smart] → [...
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    Troubleshooting
    How can I lock certain channels and external input?
    How can I lock certain channels and external input?Symptom Do you want to lock a particular channel, external input, or APP of SmartTV? You can lock a particular channel or external input throughLock feature and if you enter password in a l...
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    Operation
    No video of each channel after I moving to new place. How can I connect the antenna?
    No video of each channel after I moving to new place. How can I connect theantenna?Symptom To set Auto Tuning after you move to a new placeHow to fixNon-SmartTo set Auto Tuning※ Setting procedure/adjustment menu may vary depending on the mo...
  • Document Contents
    Troubleshooting
    Key locked message appears when pressing the button on TV body.
    Key locked message appears when pressing the button on TV body.SymptomIf Key Lock is On, you can’t operate TV with buttons on TV.※ Only power button works.How to fixNon-Smart TVYou can turn on/off Key Lock with remote control as below.Menu→...
  • Document Contents
    Troubleshooting
    No 3D image after wearing 3D glasses (shutter glasses).
    No 3D image after wearing 3D glasses (shutter glasses).Symptom3D video is played, but it doesn’t display 3D image.How to fix1. Push 3D button of remote control and check if 3D function is on and if youselected correct image type.2. If you a...
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