Receive help on your LG product
Receive help on your LG product
Check out the latest information related to this product.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
LG Electronics GH24NS95
Firmware Version RN01
- Improved playability for specific DVD media
This firmware upgrade is for LG Branded drives. This upgrade is NOT
designed for drives manufactured for HP, IBM, Compaq, Dell or any
other OEM (Original Equipment Manufacturer) customers, please contact
the OEM for all firmware updates and support for your OEM drive.
This firmware software only works in windows mode with Windows
XP/Vista/7/8. If you encounter problems in flashing the firmware or have
any questions, please contact our LG customer support line toll-free at
1. If you haven't already, download the firmware file and extract the zip
2. Connect the drive to the secondary IDE channel as a master drive with
no other devices connected to that channel (Ignore if it's an SATA drive).
Start Windows and verify it can recognize the drive.
3. Close all other programs including: screen saver, and /or antivirus.
Do not open any programs or start any system functions during the
update as they can interfere with data transfer and damage the drive.
4. Open the firmware program.
5. Click the update button and do not touch or interfere with the drive
while the firmware is being upgraded. IMPORTANT - DO NOT INTERFERE WITH
THE DRIVE DURING THIS PROCESS. If an error occurs during the upgrade
process, or the upgrade process is cancelled during this process, damage
to the drive can occur.
6. When the upgrade is complete the screen should say FIRMWARE UPDATE
SUCCESSFUL. Re-boot your PC.
If you experience any problems or have any questions, please contact LG
customer support at 1-800-243-0000.
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