Help Library

Topic

  • general article icon
    Operation
    How to manage your MyLG Account
    LG offers a single MyLG Account to maximize your LG product experience with helpful information about all your registered products. ... Here are some answers to frequently asked questions about managing your MyLG Account. ... You will re...
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    Troubleshooting
    Cycle Time Does Not Change
    LG washers take into account variables such as cycle selected, the load size, load weight, fabric types, fabric thickness, amount of suds water temperature and more. ... These variables may extend the cycle duration as it may require mor...
  • general article icon
    Troubleshooting
    Not Drying - Washer / Dryer Combo Unit
    LG Combo units operate slightly different from their stand alone counterparts. ... The wash cycle remains unchanged for the most part, but there are some differences with the drying process. ... A few things to check to try and resolve t...
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    Installation
    Inlet Hose Installation - Washing Machine
    Always use new hoses when installing your washer. ... You can use LG inlet hoses or aftermarket hoses available through most appliance retailers. ... Flood safe hoses may interrupt water supply and cause an IE error code. ... Insert a ru...
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    Troubleshooting
    Lights Stay Lit or Flash
    If a light on your control panel is staying on or flashing, this usually indicates that a feature is active or running. ... If a specific symbol on the display panel is staying lit or flashing, refer to the owner’s manual to identify whi...
  • general article icon
    Troubleshooting
    Leveling: Top Load Washer
    The drum of the washer spins at very high speeds; therefore, it is important that the washer is leveled to help reduce noise and vibrations. ... The washer must be installed on a solidly constructed floor - concrete flooring is best, but...
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